WalkMe

Deployment

Web-based

Best for

SmallMediumLarge

Overview

About WalkMe

WalkMe's product super-imposes an interactive and flexible layer containing step-by-step balloon hints, which are attached to different User Interface (UI) elements, that appear in a sequential manner according to the users' actions. WalkMe's Walk-Thru’s are automatically overlaid on the UI itself, adapting themselves to changing layouts and element positions, and do not require any agent, player, or software to be installed on the end-users machines. WalkMe is a code-free software that enables organizations to measure, drive, and act to ultimately accelerate the return on their software investment.

At a glance

Software information

Industries served, licensing and the support WalkMe provides.

Licensing

  • Quote Based

Support

  • Phone
  • Email

Training

  • Help Guides
  • Video Guides
  • Blogs

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
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Capabilities

WalkMe features

The full feature set, grouped by module.

Customer Success Software

  • Customer Engagement
  • Customer Lifecycle Management
  • Onboarding
  • Task Management

Customer Engagement Software

  • Churn Management
  • Content Creation
  • Feedback Management
  • Response Template
  • Reporting/Analytics

Customer Experience Software

  • Action Management
  • Customer Segmentation
  • Dashboard
  • Knowledge Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Operations Management
  • Survey/Poll Management
  • Trend Analysis

Plans

WalkMe pricing

Free Version
No
Payment Frequency
Quote Based

Media

Screenshots & video

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