Vtiger CRM

India HQFounded 2004

Deployment

Web-basediPhone/iPadAndroidWindowsMacLinux

Best for

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Overview

About Vtiger CRM

Vtiger is an AI-integrated CRM software for startups and small to medium businesses. The software integrates easily with other tools to align all your teams under one dashboard at every stage in the customer journey. With sales force automation, sales enablement, pipeline management, and lead management, it gets easier to close sales quickly and delight customers. This free version of Vtiger offers features like contact management, internal collaboration, contact engagement, sales pipeline, helpdesk, sales enablement, etc., to increase business workflow efficiency.

Mobile integration of Vtiger CRM helps to make real-time decisions and seize opportunities with leads, contacts, and deals.

At a glance

Software information

Industries served, licensing and the support Vtiger CRM provides.

Industries

  • Computer-software

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription
  • Free trial
  • Free version

Support

  • Email
  • Live Chat
  • Phone
  • 24x7 Support

Training

  • Webinar
  • In-person
  • Documentation

Knowledge Base

Languages (1)
English

Review analytics

What customers report

4.5
Based on 4 verified reviews

What users say

Review Analytics of Vtiger CRM

Every review is verified through Goodfirms before it's published.

4.54 Verified Reviews
Review Summary
Summarized from 4 verified reviews · Updated September 2026
Vtiger CRM is a customizable, cloud-based system that serves as an all-in-one platform for sales, support, and project management across growing organizations. Users appreciate its flexibility, collaboration features, and accessibility from multiple locations, though installation can be somewhat tedious initially. The platform supports multiple business functions and roles, with community resources available to help users navigate setup challenges.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of Vtiger CRM
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What reviewers mention most

Avinash Yaduka, Director at YADUKA GROUPVerified Review
Posted on May 22, 2019

“Great product for all valuable business. !!”

Overall rating5.0
It is an amazing product where all Sales, Project and service can be maintained very well. It help all roles of organisation.
Jose Quintero, Support Services Manager at GB Advisors, Inc.Verified Review
Posted on May 9, 2019

“And All-in-One CRM and Support Suite”

Overall rating4.0
Our entire organization works with vTiger for Sales and Support operations. It's very flexible, and being cloud based is always readily available from any place in the world. All in all, an excellent combination!
Saurabh Saxena, Product Operations & Marketing at InterviewBitVerified Review
Posted on Apr 5, 2019

“One Stop solution for Growing Companies”

Overall rating5.0
We are a startup with multiple regional offices. As a growing company, our sales team spends most of the time on the ground onboarding new clients. When it is hard to keep everyone in the loop, Vtiger comes to aid. Most of our team uses vtiger to stay on the same page and keep each other updated about on going deals.

Collaboration has become a breeze now.
Abhinav Mahajan, Co-founder at HelfisVerified Review
Posted on Dec 26, 2018

“VTiger CRM Review”

Overall rating4.0

Pros: Customized and free.

Cons: Little tedious to install but amazing once done.

Overall Experience: Installation resources are limited hence little difficult at first but the community provides enough support to make life easier.

Capabilities

Vtiger CRM features

The full feature set, grouped by module.

CRM Software

  • Calendar & Task
  • Contact Management
  • Collaboration Tools
  • Custom Dashboard
  • File Management
  • Forecasting & Analytics
  • Lead Management
  • Mobile Access
  • Pipeline Management
  • Reporting
  • Sales Automation
  • Security
  • Workflow Automation

Contact Management Software

  • Contact Database
  • Contact Import/Export
  • Daily Call List
  • Lead Management
  • Reminders
  • Search/Filter
  • Segmentation
  • Shared Contacts
  • Templates

Sales Force Automation Software

  • Account Management
  • Campaign Management
  • Contract Management
  • Customer Communications
  • Email Marketing
  • Lead Management
  • Proposal Generation
  • Sales Forecasting
  • Workflow and Approvals

Customer Experience Software

  • Action Management
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Data Collection
  • Operations Management
  • Survey/Poll Management
  • Text Analysis
  • Trend Analysis

Lead Management Software

  • Campaign Management
  • Contact Management
  • Lead Capture
  • Lead Distribution
  • Lead Nurturing
  • Pipeline Management
  • Reporting & Analytics
  • Sales Tracking
  • Source Tracking

Plans

Vtiger CRM pricing

Price Type
Year
Free Version
Yes
Payment Frequency
Monthly Payment, Annual Subscription
Preferred Currency
USD ($)
Free Trial
15 Days
Vtiger offers free and paid editions. A monthly paid subscription starts as low as $12/month.
One Growth$12 / month
One Professional$30 / month
One Enterprise$42 / month
Pilot$0 / one-time

Media

Screenshots & video

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