Overview

About Vonage Communications

Change is an essential part of the Vonage DNA. Our original business brought VoIP to families and small businesses. And now we’re making communications more flexible, intelligent, and personal to help enterprises the world over stay ahead. We've brought leaders in unified communications, contact centers, and communications APIs all under one roof. Together, we’ve created the world’s most flexible cloud communications platform.

At a glance

Software information

Industries served, licensing and the support Vonage Communications provides.

Industries

Banking
Education-management
Financial-services
Hospital-health-care
Retail
Telecommunications

Licensing

Proprietary
Quote Based

Support

Live Chat
Phone
24x7 Support

Training

Help Guides
Video Guides
Blogs

Knowledge Base

Help Guides
Video
Blog

Languages (1)

English

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Capabilities

Vonage Communications features

The full feature set, grouped by module.

Call Center Software

Call Recording
Call Scripting
Campaign Management
Interactive Voice Response
Manual Dialer
Predictive Dialer
Queue Management
Voicemail

CRM Software

Calendar & Task
Contact Management
Collaboration Tools
Custom Dashboard
Email Integration
Pipeline Management
Reporting
Sales Automation
Workflow Automation

Live Chat Software

Alerts/Notifications
Chat Bots
Geo Targeting
Proactive Chat
Reports & Analytics
Visitor Tracking

Contact Center Software

Call recording and monitoring
Call routing and queuing
Integration capabilities
Interactive voice response (IVR)
Multi-channel communication
Omnichannel support

Plans

Vonage Communications pricing

Free Version

Payment Frequency

Quote Based

Preferred Currency

USD ($)

Vendor pricing page

Media

Screenshots & video

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