Overview

About Vocalcom

Vocalcom’s multi-award winning cloud-based contact center solution and inside sales platform help businesses to drive a more effective sales team, and manage multichannel customer interactions as one single conversation. With a strong track record of innovation and a never-ending desire to be the first, Vocalcom powers more than 1 billion of the world’s best customer experiences while delivering transformative business results.

At a glance

Software information

Industries served, licensing and the support Vocalcom provides.

Industries

Marketing-advertising
Telecommunications

Licensing

Proprietary
Monthly Payment

Support

Phone
24x7 Support

Training

Webinar

Knowledge Base

Help Guides
Video
Webinars
Case Studies

Languages (1)

English

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Capabilities

Vocalcom features

The full feature set, grouped by module.

Customer Service Software

Alerts/Notifications
Response Templates
Social Media Integration

Call Center Software

Call Logging
Call Recording
Call Scripting
Conference Calling
Escalation Management
Interactive Voice Response
Manual Dialer
Predictive Dialer
Queue Management
Voicemail

Plans

Vocalcom pricing

Free Version

Payment Frequency

Monthly Payment

Preferred Currency

USD ($)

Vendor pricing page

Media

Screenshots & video

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