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Vmukti1.1

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United States HQFounded 2003

Deployment

Web-based

Best for

SmallMediumLarge

Overview

About Vmukti1.1

VMukti 1.1 a complete call center solution which supports both Inbound and Outbound Call Centers. Built with an open architecture and supporting common standards (ITU, IETF standards) it eliminates the need for proprietary hardware and software.VMukti 1.1 has all the necessary features to go beyond providing value to customers with its robust and demand-driven features.

At a glance

Software information

Industries served, licensing and the support Vmukti1.1 provides.

Industries

  • Banking
  • Financial-services
  • Insurance
  • Retail
  • Telecommunications

Licensing

  • Open Source

Support

  • Email
  • Phone
  • 24x7 Support

Training

  • Webinar
  • Documentation

Knowledge Base

  • Help Guides
  • Video
  • Blog
Languages (1)
English
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Capabilities

Vmukti1.1 features

The full feature set, grouped by module.

Call Center Software

  • Call Logging
  • Call Recording
  • Conference Calling
  • Escalation Management
  • Manual Dialer
  • Queue Management

VoIP Software

  • Call Parking
  • Call Recording
  • Call Routing
  • Contact Management
  • Encryption
  • Interactive Voice Response
  • Messaging
  • Unified Communications
  • Voice Quality Enhancement

Plans

Vmukti1.1 pricing

Free Version
No
Vendor pricing page

Media

Screenshots & video

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