vCita

United States HQFounded 2010

Deployment

Web-basediPhone/iPadAndroidWindowsMac

Best for

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Overview

About vCita

vCita makes running your business a breeze: Easily keep track of your interactions with customers by keeping notes & viewing clients' payment history from a friendly dashboard. Manage your billing in no time by sending branded estimates, invoices & receipts. Send automated payment reminders to avoid late payments. Look like the big boys: create sleek email & SMS campaigns. Empower clients to schedule an appointment via a client portal.

At a glance

Software information

Industries served, licensing and the support vCita provides.

Industries

  • Marketing-advertising

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription
  • Free trial

Support

  • Live Chat
  • 24x7 Support

Training

  • Webinar

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
Languages (1)
English

Review analytics

What customers report

5.0
Based on 3 verified reviews
Ease of use4.7
Features & functionality4.7
Customer support4.0
Value for money5.0
Integrations4.5

What users like the most

  • Integration with some trending tools are flawless.
  • Ability to customise the schedule page to make it look more professional and distinguish the services offered.
  • The interface is straightforward and easy to understand. It greatly simplifies our work.

What users like the least

  • There should be more payment options available.
  • For overseas clients there should be an option to select their native currency to make the payment.
  • As we accept crypto as payment mode there should be some option to pay with crypto.

What users say

Review Analytics of vCita

Every review is verified through Goodfirms before it's published.

5.03 Verified Reviews
Ease of use4.6
Features & functionality4.6
Customer support4.0
Value for money (2 reviews)5.0
Integrations (2 reviews)4.5
Review Summary
Summarized from 3 verified reviews · Updated September 2026
vCita is an all-in-one CRM platform praised for its intuitive, user-friendly interface that simplifies business management across various functions. Users highlight its effectiveness for streamlining operations—from invoice and receipt generation to customer scheduling and automated reminders—enabling them to reduce administrative work and improve business efficiency. The software integrates calendar functionality and provides customers direct access to booking, contracts, and inquiries through a centralized homepage. Reviewers report no technical glitches and find it a significant upgrade from manual spreadsheet management.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of vCita
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What reviewers mention most

Nitya ParsaVerified Review
Posted on Dec 1, 2023

“vCita is sufficient for my needs and very effective software.”

Overall rating5.0
Ease of use5.0
Features & functionality4.0
Customer support4.0
I have been with another company for many years, and then I found vCita, it is great just what I needed. With their automatic reminders for the people, I don’t have to spend time calling them up. I have no glitches with this software. software looks great and customers are linked right to us. the scheduler is connected to my personal calendar which allows me to work when/ how I want to live, too. Whether they want to ask a question, book an appointment or are ready to sign a contract it's right there on the home page. I would definitely recommend using their services when a new business.
Anonyms User Verified Review
Posted on Jul 19, 2022

“vCita is an all-in-one CRM solution and a large business management platform suitable for various types of businesses.”

Overall rating5.0
Ease of use4.0
Features & functionality5.0
Customer support4.0
Value for money5.0
Integrations5.0
It is an intuitive CRM software solution. I like this tool for its user-friendly interface which makes it easy to navigate. It has all the essential and advanced features for enterprises. This software allows us to create invoices, receipts and bills with its invoice management tool.
Anonyms User Verified Review
Posted on Jun 16, 2022

“vCita has been a very important part of our organisation.”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money5.0
Integrations4.0
As we are new in the service business we used to handle the records and the details of the customers on the spreadsheet. After a while we were introduced to vCita and since then we haven’t looked back and our business has improved tenfold since we have eased up many operations using this very tool. I would like to recommend this product to other users, as it has helped me a lot and I hope they’ll do the same for your business as well. 10/10 from my side to vCita.

Capabilities

vCita features

The full feature set, grouped by module.

Business Management Software

  • Customer Management
  • Document Management
  • Financial Management
  • Marketing Management
  • Project Management
  • Resource Management
  • Sales Management
  • Scheduling
  • Time Tracking
  • Vendor Management
  • Workforce Management

CRM Software

  • Calendar & Task
  • Contact Management
  • Collaboration Tools
  • Email Integration
  • File Management
  • Forecasting & Analytics
  • Lead Management
  • Mobile Access
  • Pipeline Management
  • Reporting
  • Sales Automation
  • Workflow Automation

Appointment Scheduling Software

  • Appointment Reminders
  • Automated Scheduling
  • Calendar Sync
  • Client Database Management
  • Group Scheduling
  • Mobile Compatibility
  • Online Booking
  • Online Payments

Scheduling Software

  • Appointment Scheduling
  • Automated Scheduling
  • Calendar Management
  • Multi-Location
  • Online Booking
  • Real-time Scheduling
  • Reminders
  • Reports & Analytics

Billing and Invoicing Software

  • Billing Portal
  • Contingency Billing
  • Customizable Invoices
  • Mobile Payments
  • Online Invoicing
  • Online Payments
  • Project Billing
  • Templates

SMS Marketing Software

  • Configurable Auto Reply
  • Contact Management
  • Drip Campaigns
  • Mass Texting
  • Message Personalization
  • Repeating Messages
  • Scheduled Messaging
  • Two-Way Messaging

Healthcare CRM Software

  • Alerts/Notifications
  • Appointments
  • Patient Management
  • Reports

Plans

vCita pricing

Price Type
Month
Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription
Preferred Currency
USD ($)
Free Trial
14 Days
Standard$19 / month

Media

Screenshots & video

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