
VCC Live
Deployment
Best for
Overview
About VCC Live
VCC Live provides innovative Cloud-based Contact Center solutions that empower companies to provide the best customer experience. With our software, contact centers can handle a full spectrum of incoming and outgoing communications – through Phone, Email, SMS, Chat, and Social Media. VCC Live is a cloud-based contact center solution, providing telecommunications services to businesses with more than 10 operators that want to offer prompt support to their customers. Its advanced features (IVR, real-time statistics, high security, predictive dialer amongst others) allow your contact center team to perform a wide variety of activities on a single platform.
Its unique feature, VCC Live Pay allows you to initiate payments over the phone, speeding up debt collection processes.
At a glance
Software information
Industries served, licensing and the support VCC Live provides.
Industries
- Banking
- Financial-services
- Hospital-health-care
- Marketing-advertising
- Retail
Licensing
- Proprietary
- Monthly Payment
- Annual Subscription
- Quote Based
Support
- Live Chat
- Phone
- 24x7 Support
Training
- Webinar
Knowledge Base
- Help Guides
- Video
- Blog
- Webinar
Capabilities
VCC Live features
The full feature set, grouped by module.
Plans
VCC Live pricing
Media