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VanillaSoft

4.0 (1 Review)|Write a Review|Claimed profile
United States HQFounded 2005

Deployment

Web-basediPhone/iPadAndroidWindowsMacLinux

Best for

MediumLarge

Overview

About VanillaSoft

VanillaSoft, the industry's most successful sales engagement platform, empowers sales teams to respond to leads faster, interact more consistently, and generate more qualified sales opportunities. Thousands of users employ VanillaSofts sales cadence automation to drive speed-to-lead, persistency, productivity and revenue-per-rep.

At a glance

Software information

Industries served, licensing and the support VanillaSoft provides.

Industries

  • Banking
  • Financial-services
  • Marketing-advertising
  • Nonprofit-organization-management
  • Retail

Licensing

  • Proprietary
  • Monthly Payment
  • Free trial

Support

  • Live Chat
  • Phone
  • 24x7 Support

Training

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Case Studies
  • Whitepapers

Knowledge Base

  • Help Guides
  • Video
  • Blogs
  • Webinars
  • Case Studies
  • Whitepapers
Languages (1)
English

Review analytics

What customers report

4.0
Based on 1 verified review
Ease of use4.0
Features & functionality4.0
Customer support4.0
Value for money5.0
Integrations4.0

What users like the most

  • VS has pretty much every calling center feature I could think of
  • The price for VanillaSoft is pretty low, or at least it was a few years ago

What users like the least

  • The reporting features of VS are confusing, esoteric and not very useful. Granted, you can dump everything out to csv and do your own analytics.

What users say

Review Analytics of VanillaSoft

Every review is verified through Goodfirms before it's published.

4.01 Verified Review
Ease of use4.0
Features & functionality4.0
Customer support4.0
Value for money5.0
Integrations4.0
Review Summary
Drawn from 1 verified reviews
VS has pretty much every calling center feature I could think ofThe price for VanillaSoft is pretty low, or at least it was a few years ago
Detailed Reviews of VanillaSoft
Sort ByWrite a Review
Jake TolbertVerified Review
Posted on Jul 21, 2022

“Solid, inexpensive calling center software with all the features you need to get started”

Overall rating4.0
Ease of use4.0
Features & functionality4.0
Customer support4.0
Value for money5.0
Integrations4.0
VanillaSoft is solid, inexpensive calling software that makes it easy to stand up a small calling center for folks on a budget. It'll do just about anything you want a calling center to do, though I will say, the reporting is kind of janky.

Capabilities

VanillaSoft features

The full feature set, grouped by module.

Call Center Software

  • Call Logging
  • Call Recording
  • Call Scripting
  • Manual Dialer
  • Predictive Dialer
  • Queue Management
  • Voicemail

Lead Management Software

  • Contact Management
  • Email Integration
  • Lead Capture
  • Lead Distribution
  • Lead Nurturing
  • Lead Scoring
  • Sales Tracking
  • Source Tracking

Plans

VanillaSoft pricing

Free Version
No
Payment Frequency
Monthly Payment
Preferred Currency
USD ($)
Free Trial
14 Days
Get Free TrialVendor pricing page

Media

Screenshots & video