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UserQ

5.0 (2 Reviews)|Write a Review|Claimed profile
UAE HQFounded 2022

Deployment

Web-based

Overview

About UserQ

UserQ is the first fully remote user research solution that caters for MENA researchers and testers – with Arabic and English testing options, utilising a panel of local testers. We’re on a mission to make UX research accessible to every brand, manager and researcher in the MENA region.

Using our UserQ panel you get instant access to +10K users in the MENA region, across 100 nationalities and different demographics. You can recruit from a diverse range of quality testers that match your target audience.

Our remote testing tools include the most popular solutions to get all kind of feedback from your target users in a matter of hours. UserQ enables you to easily build card sortings, tree tests, preference tests, prototype tests and much more.

All of our testing tools can be created and published in english or arabic, making arabic research accessible to every local brand that focuses on the arabic population. When arabic language is selected, testers will experience a fully mirrore

At a glance

Software information

Industries served, licensing and the support UserQ provides.

Industries

  • Accounting
  • Animation
  • Apparel-fashion
  • Architecture-planning
  • Automotive
  • Banking

Licensing

  • Proprietary
  • One-Time Payment
  • Free trial
  • Free version

Support

  • Email
  • Live Chat
  • Phone
  • Support daysMondayTuesdayWednesdayThursdayFridaySupport time08:00 to 19:00 (MET)

Training

  • Webinar
  • In-person
  • Documentation
Languages (2)
ArabicEnglish

Review analytics

What customers report

5.0
Based on 2 verified reviews
Ease of use5.0
Features & functionality5.0
Customer support5.0

What users like the most

  • I had a great experience with all the features and the available options. The output was clear and concise, making it easier to understand the result. Their customer support team is very helpful and knowledgeable, and they are quick to respond to any query we have.
  • The user interface is awesome and gives very fast results, and really fun to use and very easy for us. Very powerful, flexible to use tool, and easy to set up and execute. The customer service is helpful and very quick.

What users like the least

  • Well, it is quite a simple tool for me but for my junior, it is a time-consuming software and I have to give him training for each feature available on it.
  • Some features can be complicated to learn, and new users may find it difficult to understand some options.

What users say

Review Analytics of UserQ

Every review is verified through Goodfirms before it's published.

5.02 Verified Reviews
Ease of use5.0
Features & functionality5.0
Customer support5.0
Review Summary
Drawn from 2 verified reviews
I had a great experience with all the features and the available options. The output was clear and concise, making it easier to understand the result. Their customer support team is very helpful and knowledgeable, and they are quick to respond to any query we have.The user interface is awesome and gives very fast results, and really fun to use and very easy for us. Very powerful, flexible to use tool, and easy to set up and execute. The customer service is helpful and very quick.
Detailed Reviews of UserQ
Sort ByWrite a Review
AnonymousVerified Review
Posted on Oct 10, 2023

“UserQ is a perfect software for businesses to make data-backed decisions,”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
This software is amazing. way cool enjoyed using it. super easy to use with a great variety of touch-ups. What I feel about the software is Fun, useful, realistic or fantastic. It's user-friendly, making it very easy to operate. The software is easy to use and has a lot of features. this software saves money by preventing costly design or marketing changes that might not yield positive results.
AnonymousVerified Review
Posted on Oct 4, 2023

“User is easy to use and very useful solution for businesses, great enhancement.”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
So far the software has proven to be wonderful to use and very helpful, easy to understand and get around. You can tell they put a lot of hard work into developing their software. they not only simplify the planning and navigation process but also bring convenience and enriched experience. It's incredibly easy to navigate and use, making A/B testing accessible to even those without advanced technical skills. I think it’s a must-have tool for us as an advisor for our digital products.

Capabilities

UserQ features

The full feature set, grouped by module.

A/B Testing Software

  • Audience Targeting
  • Heatmaps
  • Statistical Relevance Analysis

Survey Software

  • Analysis Tools
  • Campaign Management
  • Custom Branding
  • Custom Survey URLs
  • Question Branching
  • Skip Logic

Market Research Software

  • Panel Management
  • Reporting/Analysis
  • Sample Management
  • Statistical Analysis
  • Survey Management

Plans

UserQ pricing

Free Version
Yes
Payment Frequency
One-Time Payment
Preferred Currency
USD ($)
Free Trial
30 Days
Pay per use pricing. Publish a test for 10$ and recruit from our extensive MENA based panel starting from 2$ per tester. By using a credit system, you can save on bulk buy and use your credits whenever needed. Our credits never expire.
Vendor pricing page

Media

Screenshots & video

Detailed participant demographics