Userlike

Germany HQFounded 2011

Deployment

Web-basediPhone/iPadAndroidWindowsMacLinux

Best for

SmallMediumLargeFreelancer

Overview

About Userlike

AI is here to stay. Optimize costs and increase service efficiency with our no-code automation and chatbot features. Now also available with GPT-4 integration. The prime time to engage customers is when they're on your site. Userlike's Website Messenger offers the best way to get in touch, including video calls, live translations and more. Chatbot support is no match for its human counterpart when it comes to detecting emotions, understanding context, or knowing when to stray from any given protocol.

But chatbots can be very useful for machine-like tasks. The repetitive part of the service process that support agents are happy to do without. Here are a few examples of what you can do with the Userlike chatbot API.

At a glance

Software information

Industries served, licensing and the support Userlike provides.

Industries

  • Nonprofit-organization-management
  • Retail

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription
  • Free trial
  • Free version

Support

  • Live Chat
  • 24x7 Support

Training

  • Help Guides
  • Video Guides
  • Blogs

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Case Studies
Languages (1)
English

Review analytics

What customers report

5.0
Based on 1 verified review
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations4.0

What users like the most

  • Very efficient and handy for communicating with site visitors.
  • It is a much simple and effective tool for use.
  • Good UI and having a smooth experience.

What users like the least

  • There is nothing to dislike but it is costly for small businesses.

What users say

Review Analytics of Userlike

Every review is verified through Goodfirms before it's published.

5.01 Verified Review
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations4.0
Review Summary
Drawn from 1 verified reviews
Very efficient and handy for communicating with site visitors.It is a much simple and effective tool for use.Good UI and having a smooth experience.
Detailed Reviews of Userlike
Sort ByWrite a Review
Luna CarpenterVerified Review
Posted on Feb 10, 2023

“Userlike is the leading software for live chat software that offers professional chat software for websites.”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations4.0
Phenomenal experience!! We are a small team and it perfectly fits our business needs. we are using it for 5 months in our company. it is really a well-designed software that makes communication better. The targeted email option is great for use.

Capabilities

Userlike features

The full feature set, grouped by module.

Live Chat Software

  • Alerts/Notifications
  • Canned Responses
  • Chat Bots
  • File Transfers
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Reports & Analytics

Customer Experience Software

  • Action Management
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Reporting & Analytics
  • Survey/Poll Management
  • Trend Analysis

Conversational Marketing Platform

  • Chatbot
  • Human Handover
  • Live Chat
  • Multi-Channel Communication
  • Video Chat

Contact Center Software

  • Call routing and queuing
  • Integration capabilities
  • Multi-channel communication
  • Omnichannel support
  • Reporting and analytics

Chatbot Software

  • AI & Machine Learning Capabilities
  • Analytics and Reporting
  • Compliance and Privacy
  • Customizable Templates
  • Easy Integration
  • Multi-Channel Support
  • Multilingual Support
  • Personalization
  • Security and Privacy

Plans

Userlike pricing

Free Version
Yes
Payment Frequency
Monthly Payment, Annual Subscription
Preferred Currency
USD ($)
Free Trial
14 Days
Standard$90 / month

Works with

Integrations

Userlike connects with the tools your team already uses.

Media

Screenshots & video

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