Usabilla

Deployment

AndroidiPhone/iPadWeb-based

Best for

Small

Overview

About Usabilla

Optimize your digital channels with customer feedback. Collect real-time feedback across all your digital channels to improve your customer experience. Use digital customer feedback to understand the “why” behind your data. Ask your users the right questions at the right moment in their customer journey to make better informed decisions. Collect real-time feedback to optimize your website. Eliminate assumptions and get the real insights you need from website visitors. Knowing what’s working (and more importantly, what’s not) means you can proactively improve your website’s conversion rates.

Collect in-app feedback on how to improve your mobile app experience. Integrate feedback seamlessly into your app and target users at a specific moment in their user journey. Uncover what you need to improve to get those 5-star app store ratings! Get data that goes beyond open and click-through rates. Find out what users think of the content you send them and use their feedback to improve.

At a glance

Software information

Industries served, licensing and the support Usabilla provides.

Licensing

  • Quote Based

Support

  • Online (Ticket)
  • Business Hours

Training

  • Help Guides
  • Video Guides
  • Webinars

Knowledge Base

  • Help Guides
  • Video Guides
  • Webinars
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Capabilities

Usabilla features

The full feature set, grouped by module.

Customer Experience Software

  • Action Management
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Operations Management
  • Sentiment Analysis
  • Survey/Poll Management
  • Text Analysis
  • Trend Analysis

Plans

Usabilla pricing

Free Version
No
Payment Frequency
Quote Based

Media

Screenshots & video

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