Track-It
Deployment
Best for
Overview
About Track-It
Track-IT Help Desk Software with Endpoint Management. Manage emails from users, tickets, change requests, purchase requests, and IT assets all in one place. At the heart of Track-It! is the Help Desk, which provides you with a 360-degree view of your incidents, problems, and change requests. Track-It! helps you automate and streamline your IT support processes so that you can respond and deliver resolutions to end-users more quickly than ever before. But Track-It! is more than just help desk software.
It is a single platform that solves all the IT management needs of your business.
At a glance
Software information
Industries served, licensing and the support Track-It provides.
Industries
- Information-technology-services
Licensing
- Proprietary
- Quote Based
Support
- Phone
- 24x7 Support
Training
- In-person
Knowledge Base
- Help Guides
- Blogs
Capabilities
Track-It features
The full feature set, grouped by module.
Help Desk Software
- Analytics & Reporting
- Alerts
- Customer Review
- Customization
- Dashboards
- Email Integration
- Escalation
- Knowledge Base
- Multilingual
- SLA
- Ticketing Management
Service Desk Software
- Change Management
- Incident Management
- IT Asset Management
- Mobile Access
- Procurement Management
- Remote Control
- Reports
- Self Service Portal
- SLA Management
Plans
Track-It pricing
Media
Screenshots & video
This profile is not fully claimed
Do you own or represent Track-It? Verify your business email to claim and manage this Goodfirms profile.