Overview

About Thread

We believe every company is unique and so should be their customer communication. With THREADS you get to customize complete chat experience you offer to customers. You can customize the chat widget in-line with your branding, configure messaging templates, set custom commands and even train bot based on your archived customer conversations data.

At a glance

Software information

Industries served, licensing and the support Thread provides.

Licensing

Quote Based

Support

Phone
Email
Live Chat

Training

Help Guides
Video Guides
Blogs

Knowledge Base

Help Guides
Video Guides
Blogs

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Capabilities

Thread features

The full feature set, grouped by module.

Live Chat Software

Alerts/Notifications
Canned Responses
Chat Bots
Offline Form
Proactive Chat
Reports & Analytics
Secured Encryption

Plans

Thread pricing

Free Version

Payment Frequency

Quote Based

Vendor pricing page

Media

Screenshots & video

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