Tesseract Service Centre
Deployment
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Overview
About Tesseract Service Centre
Service Centre is a modular product and designed to integrate in a range of configurations to meet specific customer requirements. All the functionality you would expect from Tesseract, the leading Service Management Software provider, now comes as standard:
•Asset tracking & configuration control with serial/asset numbers & full audit trail.
•Contract Administration with SLA, billing, warranty control & third party support.
•Meter billing; usage, minimum & block together with consumables.
•Call logging with diary, SLA escalation & full audit trail.
Engineer dispatch with job update, parts usage & job invoicing.
•Logistics control for warehouse and van, both repairable & disposal parts.
•Full workshop repair module including booking in/out wizard and full audit.
•Sales Tracking System with Remote Access for salesmen.
•Generation of sales and contract quotations using simple wizard.
At a glance
Software information
Industries served, licensing and the support Tesseract Service Centre provides.
Licensing
- Quote Based
Support
- Phone
Training
- Help Guides
- Blogs
Knowledge Base
- Help Guides
- Blogs
Capabilities
Tesseract Service Centre features
The full feature set, grouped by module.
Service Dispatch Software
- Booking Management
- Call Center Management
- Contract Management
- Customer Database
- Dispatch Management
- GPS Tracking
- Inventory Control
- Job Management
- Self Service Portal
- Service History Tracking
- Technician Management
- Work Order Management
Plans
Tesseract Service Centre pricing
Media
Screenshots & video
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