Tellgence

78% of customers buy from the first business that responds to them. Every call that goes to voicemail is a prospect already reconsidering their options. Tellgence is built to make sure that never happens. Tellgence is an AI voice front desk that answers every inbound call, 24/7, professionally, and on-brand, without adding headcount. Powered by GPT-4o and Azure infrastructure, it handles the full front-desk workflow so your team can stay focused on the work that actually moves the business forward.

What Tellgence does on every call:
Greets callers with a custom, branded voice
Detects intent and routes new vs. returning callers intelligently
Books, reschedules, and cancels appointments directly into your calendar
Answers approved FAQs using only your firm's knowledge base
Escalates urgent calls via live transfer, SMS, email, or Slack
Logs every interaction with a full transcript and AI-generated summary
Every response is drawn from your approved knowledge base. When confidence falls bel