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TeamSupport

5.0 (1 Review)|Write a Review|Unclaimed profile
United States HQFounded 2008

Deployment

Web-basediPhone/iPadAndroidWindowsMacLinux

Best for

SmallMediumLarge

Overview

About TeamSupport

TeamSupport is customer support software built for B2B software and technology companies. Our dedicated customer and contacts databases help you manage customers at the company level, and better understand them so you can provide proactive support. Our collaborative approach to B2B customer support lets your entire team work together to solve customer issues faster and more efficiently.

At a glance

Software information

Industries served, licensing and the support TeamSupport provides.

Industries

  • Computer-software
  • Financial-services
  • Hospitality
  • Information-technology-services
  • Internet

Licensing

  • Proprietary
  • Quote Based
  • Free trial

Support

  • Live Chat
  • Phone
  • 24x7 Support

Training

  • Help Guides
  • Video Guides
  • Blogs

Knowledge Base

  • Help Guides
  • Video
  • Blog
Languages (1)
English

Review analytics

What customers report

5.0
Based on 1 verified review
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations4.0

What users like the most

  • It has a very nice, smooth and clean interface.
  • Easy to use and well-organized software.
  • The UI is very much user-friendly.

What users like the least

  • A little bit difficult to set up for me but it seems to work well.

What users say

Review Analytics of TeamSupport

Every review is verified through Goodfirms before it's published.

5.01 Verified Review
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations4.0
Review Summary
Drawn from 1 verified reviews
It has a very nice, smooth and clean interface.Easy to use and well-organized software.The UI is very much user-friendly.
Detailed Reviews of TeamSupport
Sort ByWrite a Review
Marvin TilleryVerified Review
Posted on Jan 11, 2023

“TeamSupport is a post-sale award-winning customer support software that is specifically designed for customer-centric businesses.”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations4.0
Awesome product with awesome performance. it is a very useful product for B2B organizations. It works as described and I feel it is a great tool for ticket management and customer management. Good experience with its features especially emails alert and satisfied with its services.

Capabilities

TeamSupport features

The full feature set, grouped by module.

Help Desk Software

  • Analytics & Reporting
  • Customer Review
  • Customization
  • Dashboards
  • Email Integration
  • Live Chat
  • Ticketing Management

Customer Service Software

  • Feedback Management
  • Help Desk
  • Self-Service Portal
  • Social Media Integration

Customer Success Software

  • Alert/Notification
  • Customer Lifecycle Management
  • Health Score
  • Onboarding
  • Revenue Management

Contact Center Software

  • Call recording and monitoring
  • Call routing and queuing
  • Integration capabilities
  • Interactive voice response (IVR)
  • Multi-channel communication
  • Omnichannel support
  • Reporting and analytics

Plans

TeamSupport pricing

Price Type
Month
Free Version
No
Payment Frequency
Quote Based
Preferred Currency
USD ($)
Free Trial
14 Days
Vendor pricing page

Media

Screenshots & video

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