Talkus

Deployment

Web-based

Best for

SmallMediumLarge

Overview

About Talkus

Talkus turns Slack into a simple help desk platform. Get all the necessary tools to provide awesome experiences to your clients: live chat, phone, text, emails and social media, knowledge base. Slack is already your internal communication backbone and employees your best asset. We bring customers conversations right in your Slack so all employees can answer in a snap and deliver exceptional support without switching between applications.

At a glance

Software information

Industries served, licensing and the support Talkus provides.

Licensing

  • Monthly Payment
  • Free
  • Free trial
  • Free version

Support

  • Email
  • Live Chat

Training

  • Help Guides
  • Video Guides
  • Blogs
  • On-Site Training

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • On-Site Training

Review analytics

What customers report

5.0
Based on 1 verified review
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money5.0
Integrations4.0

What users like the most

  • Seamless integration with other apps.
  • Super easy as well as a very quick platform.
  • Ticket raising is very easy.

What users like the least

  • Very easy but at the same time very confusing.

What users say

Review Analytics of Talkus

Every review is verified through Goodfirms before it's published.

5.01 Verified Review
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money5.0
Integrations4.0
Review Summary
Drawn from 1 verified reviews
Seamless integration with other apps.Super easy as well as a very quick platform.Ticket raising is very easy.
Detailed Reviews of Talkus
Sort ByWrite a Review
Joey SteeleVerified Review
Posted on Jan 17, 2023

“Talkus is the most powerful help desk platform that includes Twilio SMS and Slack for teams to communicate with customers.”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money5.0
Integrations4.0
Good!! Just started working with service. Quite a convenient way to communicate with clients. I have been waiting for this and it is just as good as it should be. it gives full reports, assets management, and control. I just love it as it allows me to do the job nicely.

Capabilities

Talkus features

The full feature set, grouped by module.

Help Desk Software

  • Customization
  • Online Application
  • Call Routing
  • Email Integration
  • Live Chat
  • Multi-Channel
  • Real-time Chat
  • Ticketing Management

Plans

Talkus pricing

Price Type
Month
Free Version
Yes
Payment Frequency
Monthly Payment, Free
Free Trial
14 Days
Standard$48 / month

Media

Screenshots & video

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