SysAid
Deployment
Best for
Overview
About SysAid
SysAid empowers organizations to deliver exceptional service – automagically. A comprehensive, next-gen ITSM platform, SysAid comes ready for action with generative AI baked into every element of service management, all wrapped up in an intuitive, fully conversational user experience. The result? You lift CSAT scores by delighting employees with a reliable, easily accessible, and incredibly convenient service experience (AKA a consumer grade service experience). Because now they can get the help they need at any time, in the channels they’re comfortable working in.
MTTR improves as admins are free to now focus on more strategic tasks and projects. And organizations are liberated to unleash their true potential for productivity and fulfill their purpose.
At a glance
Software information
Industries served, licensing and the support SysAid provides.
Industries
- Information-technology-services
Licensing
- Proprietary
- Annual Subscription
- Quote Based
- Free trial
Support
- Live Chat
- Phone
- 24x7 Support
Training
- Webinar
- In-person
- Documentation
Knowledge Base
Capabilities
SysAid features
The full feature set, grouped by module.
IT Asset Management Software
- Asset Tracking
- Audit Management
- Compliance Tracking
- Configuration Management
- Contract/License Management
- Inventory Management
- Maintenance Management
- Requisition Management
Service Desk Software
- Change Management
- CMDB
- Incident Management
- IT Asset Management
- Mobile Access
- Procurement Management
- Remote Control
- Reports
- Self Service Portal
- SLA Management
ITSM Software
- Asset Management
- Customization and Flexibility
- Incident Management
- IT Release Management
- Reporting and Analytics
- Security and Compliance
Ticketing Software
- Branding Control
- Customer Portal
- Membership Management
- Reporting & Analysis
- Ticket Reservations
Help Desk Software
- Analytics & Reporting
- Alerts
- Dashboards
- Interaction Tracking
- Live Chat
- Multi-Channel
- Response Template
- Ticketing Management
Plans
SysAid pricing
Works with
Integrations
SysAid connects with the tools your team already uses.
Media