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SupportBee

5.0 (1 Review)|Write a Review|Unclaimed profile

Deployment

WindowsMacAndroidiPhone/iPadWeb-based

Best for

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Overview

About SupportBee

SupportBee enables your entire team to engage in meaningful conversations with people and turn them into happy and profitable clients.

At a glance

Software information

Industries served, licensing and the support SupportBee provides.

Licensing

  • Monthly Payment
  • Annual Subscription
  • Free trial

Support

  • Online (Ticket)

Training

  • Help Guides
  • Video Guides
  • Blogs

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs

Review analytics

What customers report

5.0
Based on 1 verified review
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations5.0

What users like the most

  • Very nice, simple and easy-to-use features.
  • User-interface is very friendly as well as intuitive.
  • Lots of useful and powerful features.

What users like the least

  • Initially, it is a bit confusing but later you find it very convenient.

What users say

Review Analytics of SupportBee

Every review is verified through Goodfirms before it's published.

5.01 Verified Review
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations5.0
Review Summary
Drawn from 1 verified reviews
Very nice, simple and easy-to-use features.User-interface is very friendly as well as intuitive.Lots of useful and powerful features.
Detailed Reviews of SupportBee
Sort ByWrite a Review
Talal Habib Verified Review
Posted on Jan 16, 2023

“SupportBee is a lean help desk solution that allows you to manage customer support emails easily designed for collaborative teams.”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations5.0
Excellent ticketing tool!! Some important as well as very useful features this platform includes are a team messaging tool, third-party integrations, and alert/ escalation. This solution makes it a breeze to streamline communications. With the help of this tool, I always stay updated on incoming new tickets and customer responses.

Capabilities

SupportBee features

The full feature set, grouped by module.

Help Desk Software

  • Analytics & Reporting
  • Customer Review
  • Customization
  • Dashboards
  • Email Integration
  • Interaction Tracking
  • Live Chat
  • Ticketing Management

Ticketing Software

  • Event Ticketing
  • Mobile Ticketing
  • Online Ticketing
  • Seating Management
  • Reporting & Analysis
  • Ticket Reservations

Plans

SupportBee pricing

Price Type
Month
Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription
Free Trial
14 Days
Vendor pricing page
Standard$13 / month

Media

Screenshots & video

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