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SuiteCRM

4.7 (3 Reviews)|Write a Review|Unclaimed profile

Deployment

WindowsAndroidiPhone/iPadWeb-based

Best for

SmallMediumLarge

Overview

About SuiteCRM

SuiteCRM’s revolutionary Hosted Service ends per-user charging, ends charging for premium features & ends vendor lock-in. Take back control & scale CRM throughout your business at massively reduced cost without fear of hidden charges. Know your customer by creating a central repository for all your customer data enabling you to gain key insights that can be used to enhance and nurture your business relationships. Increase productivity across your organisation using our open REST API allowing you to integrate CRM with core business systems, enabling you to share and collaborate across any boundaries.

At a glance

Software information

Industries served, licensing and the support SuiteCRM provides.

Licensing

  • Quote Based
  • Free trial

Support

  • Online (Ticket)
  • Business Hours

Training

  • Help Guides
  • Video Guides
  • Blogs
  • Case Studies
  • On-Site Training

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Case Studies
  • On-Site Training

Review analytics

What customers report

4.7
Based on 3 verified reviews
Ease of use4.0
Features & functionality4.7
Customer support3.7
Value for money4.7
Integrations4.0

What users like the most

  • The software is very robust and agile at the same time.
  • The Interface is very much easier to work with and easy to grasp even for new employees.
  • I personally liked the way they provide their services and their support.

What users like the least

  • Some integration modules are a little bit glitchy and not up to the mark.
  • Big reports take too much time getting generated, sometimes they don’t even get generated.
  • Beginners need some training to operate this system.

What users say

Review Analytics of SuiteCRM

Every review is verified through Goodfirms before it's published.

4.63 Verified Reviews
Ease of use4.0
Features & functionality4.6
Customer support3.6
Value for money4.6
Integrations4.0
Review Summary
Summarized from 3 verified reviews · Updated September 2026
SuiteCRM is an open-source CRM that enables sales teams to manage leads, prospects, and generate quotes and invoices. Users highlight its affordability, local hosting capability, customizable fields and dashboards, mobile accessibility, and integrations with accounting software like Xero. While praised for simplicity and powerful features, some reviewers note it can be more challenging for non-technical users.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of SuiteCRM
Sort ByWrite a Review

What reviewers mention most

Calvin Willis, Founder at Moo SoftVerified Review
Posted on Mar 20, 2023

“SuiteCRM's mobile-friendly interface has made things easy for our workers, no matter where they are in the world”

Overall rating4.0
Ease of use3.0
Features & functionality4.0
Customer support3.0
Value for money5.0
Integrations4.0

Our medium-sized software download company Moo Soft has utilized the open-sourced SuiteCRM for three years to manage our global workforce of contract workers. It has very useful features such as customizable dashboards, workflow automation, and good integration with our other popular web applications. The biggest advantage is that it is really affordable to be open-sourced. However, this also leads to its disadvantage as it is a bit more challenging to use for those not technically minded as you do need a bit of technical knowledge to set up and manage the software.

Anonyms User Verified Review
Posted on Jul 19, 2022

“It's a powerful CRM software that offers all advanced features and integration with accounting software like Xero to enhance your business.”

Overall rating5.0
Ease of use4.0
Features & functionality5.0
Customer support4.0
Value for money5.0
Integrations4.0
Overall this software is simple and easy to use. I am using this software system for my CRM process and to create smart accounting. It easily collaborates with accounting software for managing and organizing accounting activities such as generating invoices, tracking key customer metrics, billing and expenses.
Anonyms User Verified Review
Posted on Jun 16, 2022

“A great alternative to similar CRMs that are both open source and SaaS.”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money4.0
Integrations4.0
This application is used by our sales staff to track leads, prospects, and generate estimates and invoices. Our part numbers were imported from Excel. It has given us the ability to add custom fields as well as build unique PDF templates for the quotes. Every day, we use SuiteCRM. We like that it's free and that we can host it locally rather than on the cloud. We like to keep our important softwares and systems on our local server rather than on the internet and SuiteCRM has fulfilled that need perfectly.

Capabilities

SuiteCRM features

The full feature set, grouped by module.

CRM Software

  • Calendar & Task
  • Contact Management
  • Collaboration Tools
  • File Management
  • Lead Management
  • Mobile Access
  • Pipeline Management
  • Reporting
  • Sales Automation
  • Security

Sales Force Automation Software

  • Channel Management
  • Contract Management
  • Email Marketing
  • Lead Management
  • Opportunity Management
  • Performance Metrics
  • Proposal Generation
  • Sales Forecasting
  • Workflow and Approvals

Lead Management Software

  • Contact Management
  • Lead Capture
  • Lead Nurturing
  • Lead Segmentation
  • Pipeline Management
  • Operations Management
  • Sales Tracking

Plans

SuiteCRM pricing

Price Type
Year
Free Version
No
Payment Frequency
Quote Based
Free Trial
30 Days
Vendor pricing page

Media

Screenshots & video

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