Strikedeck

Strikedeck - Gain a 360° view into customer status including journey stages, survey results, renewal status, support tickets, key metrics, and more that give you a real-time view of all account activity. Take advantage of the robust toolkit of surveys, emails, tasks, and automated workflow recipes & playbooks that standardize best practices for customer communication. Customize your display with pods that create visuals based on segmentation, usage behavior, and report templates that make Customer Success self-serve for teams of all sizes.

Gauge customer pulse and sentiment in real-time, and change inputs into health scoring algorithms directly from the Blitz settings module. Add relevant data points or metrics at any time.