Sparkcentral
Deployment
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Overview
About Sparkcentral
Easy, efficient, engaged and personalized - Sparkcentral enables the future of digital customer engagement in every step of your customer journey. Make connections with your target audience seamlessly on any messaging channel. Your customers want to reach you on a variety of digital messaging channels, including Social Media, WhatsApp, Facebook Messenger, WeChat, Google, SMS … and along with your brands website or mobile app. Make your customer experience effortless by managing all your conversations in our Automated Message Distribution Platform.
Sparkcentral by Hootsuite offers a SaaS platform for digital customer service: listen, support and engage with your customers on channels they love. We provide a turnkey enterprise contact solution integrating a wide range of asynchronous communication channels.
At a glance
Software information
Industries served, licensing and the support Sparkcentral provides.
Industries
- Marketing-advertising
Licensing
- Proprietary
- Monthly Payment
- Quote Based
- Free trial
- Free version
Support
- 24x7 Support
Training
- Webinar
Knowledge Base
- Help Guides
- Video Guides
- Blogs
- Webinars
Capabilities
Sparkcentral features
The full feature set, grouped by module.
Collaboration Software
- Audio/Video Chats
- Calendar Management
- Document Management
- Project Management
- Synchronous Editing
- Task Management
Social Media Marketing Software
- Collaboration
- Content Curation
- Engagement
- Multi-Account Management
- Publishing Management
- Scheduling
- Social Analytics
- Team Management
Social Networking Software
- Advertising Management
- Social Media Management
Plans
Sparkcentral pricing
Media
Screenshots & video
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