Overview

About Solarwinds Web Help Desk

SolarWinds Web Help Desk is an affordable Help Desk ticketing and asset management software. Affordable Help Desk Ticketing and Asset Management Software. It provides features like automating ticket management, centralizing knowledge management, meeting service level agreements, simplifying project and task management, measuring customer satisfaction, and many more.

At a glance

Software information

Industries served, licensing and the support Solarwinds Web Help Desk provides.

Industries

Information-technology-services

Licensing

Proprietary
Quote Based
One-Time Payment
Free trial

Support

Email
Live Chat
Phone
24x7 Support

Training

In-person

Knowledge Base

Help Guides
Video
Blog
Case Studies
Whitepapers
On-Site Training

Languages (1)

English

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Capabilities

Solarwinds Web Help Desk features

The full feature set, grouped by module.

Help Desk Software

Analytics & Reporting
Alerts
Customer Review
Dashboards
Document Storage
Email Integration
Escalation
Live Chat
Multilingual
SLA
Ticketing Management

Ticketing Software

Branding Control
Customer Portal
Payment Processing
Reporting & Analysis
Ticket Brokering
Ticket Scanning

Plans

Solarwinds Web Help Desk pricing

Price Type

One-time

Free Version

Payment Frequency

Quote Based, One-Time Payment

Preferred Currency

USD ($)

Free Trial

14 Days

Vendor pricing page

Media

Screenshots & video

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