
Softdial Contact Center
United Kingdom HQFounded 1994
Deployment
Web-based
Best for
SmallMedium
Overview
About Softdial Contact Center
The product information provides descriptions of key software components. As such, these are primarily technical product descriptions rather than a summary of benefits as to what the product can do. Nevertheless, we should add at the outset, that our goal as a company is to supply software with two principal goals: 1. To maximise the customer experience 2. To encourage agents to be productive and get satisfaction from their work.
At a glance
Software information
Industries served, licensing and the support Softdial Contact Center provides.
Industries
- Marketing-advertising
- Telecommunications
Licensing
- Proprietary
- Quote Based
Support
- Phone
- 24x7 Support
Training
- Help Guides
- Blogs
Knowledge Base
- Help Guides
- Video
- Blog
Languages (1)
English
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Softdial Contact Center features
The full feature set, grouped by module.
Call Center Software
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Voicemail
IVR Software
- Call Center
- Call Logging
- Call Recording
- Call Routing
- Phone Key Input
- Text to Speech
- Voice Mail
Predictive Dialer Software
- Call Monitoring
- Call Recording
- Call Scheduling
- Call Transfer
- Campaign Management
- Lead Management
- List Management
- Scripts & Surveys
- Voicemail Detection
Telephony Software
- Auto-Dialer
- Call Center Management
- Call Monitoring
- Contact Management
- IVR/Voice Recognition
- Predictive Dialer
- Telemarketing Management
- Voice & Data Integration
- VoIP
Plans
Softdial Contact Center pricing
Free Version
No
Payment Frequency
Quote Based
Preferred Currency
USD ($)
Media
Screenshots & video

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