SmartcomDCX

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Overview

About SmartcomDCX

SmartcomDCX: Inbound, Outbound & Fully Blended
Gain extraordinary capabilities with our highly flexible and scalable SmartcomDCX Cloud Call Centre applications. Optimize performance and improve CX via our sophisticated digital platform across; Inbound, Outbound & Fully Blended capabilities.

SmartcomDCX: Predictive Dialler
Increase productivity and drive business performance with the SmartcomDCX predictive dialler. Reach your customers ahead of your competitors, and generate new business opportunities with dynamic dialler and campaign settings. Optimise both Client Acquisition and Retention strategies with the SmartcomDCX predictive dialler ie; Accounts Receivable, Debt Collection, Fundraising, Direct Sales, Renewals, Subscriptions, SLA Management & Appointment Setting.

At a glance

Software information

Industries served, licensing and the support SmartcomDCX provides.

Licensing

  • Monthly Payment
  • Free trial

Support

  • Phone
  • Email
  • Online (Ticket)
  • Business Hours

Training

  • Help Guides
  • Blogs
  • Case Studies
  • Whitepapers
  • On-Site Training

Knowledge Base

  • Help Guides
  • Blogs
  • Case Studies
  • Whitepapers
  • On-Site Training
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Capabilities

SmartcomDCX features

The full feature set, grouped by module.

Predictive Dialer Software

  • Call Monitoring
  • Call Recording
  • Call Scheduling
  • Call Transfer
  • Campaign Management
  • Lead Management
  • List Management
  • Rewards & Gamification
  • Scripts & Surveys
  • Voicemail Detection

Call Center Software

  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Conference Calling
  • Escalation Management
  • Interactive Voice Response
  • Manual Dialer
  • Predictive Dialer
  • Queue Management
  • Voicemail

Plans

SmartcomDCX pricing

Price Type
Month
Free Version
No
Payment Frequency
Monthly Payment
Free Trial
90 Days
Standard$55 / month

Media

Screenshots & video