Overview

About SmartAction Speech IVR System

SmartAction provides cloud-based AI-powered Virtual Agent solutions for contact centers. SmartAction's solutions make it easy for enterprises to automate the repetitive conversations handled by live agents, with seamless integrations to existing contact center technology and data sources. SmartAction delivers its conversational AI solution as a service through a team of CX experts who guides brands through the transformation to automation.

At a glance

Software information

Industries served, licensing and the support SmartAction Speech IVR System provides.

Licensing

Quote Based

Support

Phone
Email
Live Chat
Online (Ticket)

Training

Help Guides
Video Guides
Blogs
Webinars
On-Site Training

Knowledge Base

Help Guides
Video Guides
Blogs
Webinars
On-Site Training

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Capabilities

SmartAction Speech IVR System features

The full feature set, grouped by module.

Speech Recognition Software

Audio Capture
Automatic Transcription
Concatenated Speech
Custom Dictionary
Customizable Macros
Multi-Language
Speech-to-Text Analysis
Voice Recognition

Call Center Software

Call Logging
Call Recording
Call Scripting
Campaign Management
Interactive Voice Response
Manual Dialer
Queue Management
Voicemail

IVR Software

Call Center
Call Logging
Call Recording
Call Routing
Phone Key Input
Survey Manangement
Text to Speech
Voice Customization
Voice Mail

Plans

SmartAction Speech IVR System pricing

Free Version

Payment Frequency

Quote Based

Vendor pricing page

Media

Screenshots & video

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