Skype

United States HQFounded 2003

Deployment

Web-basediPhone/iPadAndroidWindowsMac

Best for

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Overview

About Skype

Collaborate with your coworkers and clients remotely through group video calls, screen sharing, and messaging. Skype is for doing things together, whenever you’re apart. Skype is a video conferencing platform offering cross-platform capabilities, live subtitles and transcription, and affordable premium plans. Skype's cross-platform capabilities make connecting with people who use different devices and operating systems easy. Skype's live subtitles and transcription feature can be helpful for people who are deaf or hard of hearing or for people who are learning a new language.

Skype's affordable premium plans offer businesses and organizations additional features, such as group video calls with more than 25 participants and cloud recording. Skype is a good choice for individuals, businesses, and organizations of all sizes that need a reliable and easy-to-use video conferencing platform with advanced features. Skype Meet Now is a new feature that allows you to create and join video calls

At a glance

Software information

Industries served, licensing and the support Skype provides.

Industries

  • Computer-networking
  • Computer-software
  • Education-management
  • Higher-education
  • Information-services
  • Information-technology-services

Licensing

  • Proprietary
  • Monthly Payment
  • Quote Based

Support

  • Live Chat
  • 24x7 Support

Training

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Infographics
  • On-Site Training

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Infographics
  • On-Site Training
Languages (1)
English

Review analytics

What customers report

4.5
Based on 10 verified reviews
Ease of use5.0
Features & functionality4.0
Customer support4.0
Value for money4.5
Integrations4.5

What users say

Review Analytics of Skype

Every review is verified through Goodfirms before it's published.

4.410 Verified Reviews
Ease of use (2 reviews)5.0
Features & functionality (2 reviews)4.0
Customer support (2 reviews)4.0
Value for money (2 reviews)4.5
Integrations (2 reviews)4.5
Review Summary
Summarized from 10 verified reviews · Updated September 2026
Skype is widely used for team communication and video conferencing, praised for its intuitive interface, reliability, and affordability. Users highlight features like screen sharing, file transfer, group calls, and multi-language support as practical assets. Common drawbacks include occasional glitches with video reliability, frequent updates that can disrupt syncing between devices, and higher RAM requirements on older machines. Many reviewers note it remains a dependable choice for remote teams despite these limitations.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of Skype
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What reviewers mention most

Angus Chang, Founder at PetswithmeVerified Review
Posted on Sep 6, 2022

“It is Incredibly easy to use and has an affordable subscription”

Overall rating5.0
Ease of use5.0
Features & functionality4.0
Customer support4.0
Value for money5.0
Integrations4.0

We Petswithme use Skype for web conferencing in our company. Our company has used Skype for more than the last five years. We use Skype multiple times a week. It is perfect for group calling.

Chloe Daniel, Online tutor at My Tutor SourceVerified Review
Posted on Sep 6, 2022

“Skype is awesome, easy to use ands completely free where one can even save contacts”

Overall rating5.0
Ease of use5.0
Features & functionality4.0
Customer support4.0
Value for money4.0
Integrations5.0

We My Tutor Source use Skype. Indeed, online conferencing has made things way easier than in the past. It has been around six years since I started as an online teacher. During this journey, I tried numerous conferencing platforms. And some were amazing but expensive. Only a few conferencing platforms are good enough for daily meetings. My favorite one is Skype. You might have heard about it; if not, let me tell you, it's AWESOME! I can conduct face-to-face meetings with my CEO and manager for as long as possible. I can even save my contacts there. It's easy to use and free. The only drawback is that Skype doesn’t support translations. Sometimes when chatting with non-native English clients, I struggle to explain my point to them.

jennifer lamasVerified Review
Posted on May 26, 2021

“the best application for video call meetings”

Overall rating4.0
Skype for business is an excellent application for those large companies that have offices in different states of the country, even in different countries, since it helps you avoid generating expenses for the company such as travel and lodging and in this time of pandemic it helps you perfectly to avoid contact with other people, since from home or from wherever they are they can hold their work meetings and be always up to date without having to all be in one place.
You can record the meetings to be able to consult some detail later that you need, the best thing is that up to 250 people can meet in a single video call, all this with just sharing a link through the mail and clicking, in turn we can use Office Applications such as Word, Excel, PowerPoint, OneNote, which makes the work much easier, the image quality is magnificent as is the sound, everyone can use a whiteboard where they can annotate, edit and erase as if they were in a face-to-face meeting room.
Molly Terbovich-RidenhourVerified Review
Posted on May 11, 2021

“Great product!”

Overall rating4.0
Works well for meetings, break out side bar meetings and sharing information via Share Screen.
Sohaib Ahmed Khattak - PCI QIRVerified Review
Posted on May 3, 2021

“MS Teams is a Life Saver!!”

Overall rating5.0
We are using teams for a team of 750-950 people and have found it very beneficial as it manages teams very nicely. As we have team sessions as well, we generally are on conf or individual meetings or calls. The call quality has been great as compared to Skype for Business (Formerly Lync). I like the feature of the voice mail being emailed as well and a complete text narration added of the voice message as well. Overall, this product is a great piece of work. I would recommend the product to any team as it has a lot of features and ease on managing teams plus updating details. The personal chats can be ignored and team chats can be made so all the team is updated with one update and to and fro communication is made limited.

We recently used the Channel Broadcast feature in MS Teams for an Online event and it was managed greatly. An Audience of 1000+ people got engaged and we were able to conclude the event with finesse.
Overall the software is designed well and is being managed now. There are a bit of issues but it that the software would mature and then get to a stage where there would be no issues and all the processes would streamlined. I would like to use the same tool in my own company
Catherine Way , Marketing Manager at Prime Plus MortgagesVerified Review
Posted on Oct 23, 2020

“Easy to use”

Overall rating5.0

We are a completely remote company (Prime Plus Mortgages) and we use Skype for business. 

Pro - easy to use and to connect with new people, perfect for quick messages- can glitch and not be very reliable especially for videos.

We are a completely remote company so having the right tools and software is essential to getting the most out of our employees and to be productive. We have tested many different remote software and know that for fast communication or quick calls skype is perfect for quick messaging, while other tools like Trello make it easy to see what the status is of everyone's project without Mirco-managing!

Jeremy Harrison, Founder, Head Of Content Strategy at Hustle Life Media, IncVerified Review
Posted on Sep 22, 2020

“I love Skype because of its affordable price”

Overall rating5.0

I am Jeremy Harrison and run a blog called Hustle Life, which is a resource I created for people looking to find their perfect side hustle. I started the blog because, over the past five years, I have experimented with many different businesses with various degrees of success, and I wanted to help others find the right second job for them.

For video conferencing, I use Skype because it can be used for business conferencing for up to 250 people. It is compatible with MS Office and can be integrated with many business apps. Aside from this, it's incredibly flexible in terms of pricing. It is considered to be the most inexpensive provider of VoIP services. It also has a lot of different communications channels that boost productivity, encourages collaboration, and invites ideas and innovations. I love Skype because of its affordable price. Who would want more for a bargain price like this!

Sean Nguyen, Director at Internet AdvisorVerified Review
Posted on Sep 14, 2020

“it’s intuitive, it’s loud, it’s reliable”

Overall rating4.0

At Internet Advisor, we are using Skype. Its advantage is its familiarity and user-friendly interface. We all know how to use it, it’s intuitive, it’s loud, it’s reliable, and it allows you to write and send files, and everything else we need to do, so I see no reason to switch. The only thing that irritates me is that it needs to be updated very often and it’s not always properly coordinated between computer and phone, if you’re using both.

Rima Shah , Analyst, Emerging technologies at Technostacks Infotech Pvt ltd.Verified Review
Posted on Aug 24, 2020

“Screen, file and contact sharing”

Overall rating4.0

Web conferencing software used by our firm(Technostacks Infotech Pvt ltd.) is skype.

Features 

Screen, file and contact sharing 

Group audio and video calls 

International calls 

Easy UI with skype name & caller ID 

Instant messaging 

Voice messaging 

Reliable 

10-language voice 

translation. 60+ 

languages supported 

on text translator 

Rating and pricing 

 Business communication: $2 /month/user 

 Business online meeting: $5.50/month/user 

Pros 

With a click from desktop or mobile, anyone can easily connect 

A widely-used and robust video conferencing solution. 

Record meeting, share screen, annotate powerpoint for real time collaboration 

Expertly manage online meetings with advanced options like mute one or more participants, transferring presenter control. 

Up to 25 participants in free group calls suffices for our needs as we are a SMBE. 

In fact, we cover all our bases by simply using Add ons with Skype.  

 Cons

Limited integrations outside of Microsoft apps-Participants need accounts 

Rarely but yeh sometimes high quality video can be a miss. 

Skype for Business is retiring in 2021 

John, Digital Marketer at ElinzVerified Review
Posted on Aug 19, 2020

“Main communication tool across our teammates”

Overall rating4.0

John here from Elinz, an online electronics store based in AU. Even before the pandemic, we've been using Skype as our main communication tool across our teammates, and we've been effective in keeping operational and productive.

Pros: Skype is very responsive and has a host of features. Should we need to contact other organizations, we're able to do so with just a few credits.

Cons: For older machines, Skype can be a little harder to run. It needs a bit of RAM to work properly. Modern machines shouldn't have any issues running it.

Capabilities

Skype features

The full feature set, grouped by module.

Web Conferencing Software

  • Group Collaboration
  • Mobile Access
  • On-Demand Webcasting
  • Presentation Streaming
  • Presentation Tools
  • Real Time Chat
  • Record & Playback Ability
  • Screen Sharing
  • Two-Way Audio & Video
  • Video Conferencing

Team Communication Software

  • Activity/News Feed
  • Alerts/Notifications
  • Audio/Video Calls
  • Collaboration
  • File Sharing
  • Meeting Management
  • Mobile Access
  • Real-time Chat
  • Screen Sharing
  • Task Management

Video Conferencing Software

  • File Sharing
  • HD Audio & Video
  • Mobile Access
  • Online Meetings
  • Polls & Survey
  • Presentation Streaming
  • Real Time Chat
  • Record & Playback
  • Screen Sharing
  • Verified Security

Screen Sharing Software

  • Audio/Video Conferencing
  • Collaboration Tools
  • Desktop/Browser Sharing
  • Event Scheduling
  • File Sharing
  • Live Chat/Text
  • Mobile Screen Sharing
  • Screen Capture
  • Screen Mirroring
  • Session Recording

Remote Work Software

  • Audio/Video Calls
  • Collaboration
  • Employee Monitoring
  • File Sharing
  • Live Chat
  • Meeting Management
  • Project Management
  • Remote Access
  • Reporting & Analytics
  • Security

Plans

Skype pricing

Free Version
No
Payment Frequency
Monthly Payment, Quote Based
Preferred Currency
USD ($)

Media

Screenshots & video

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