ServusConnect

ServusConnect is a purpose-built mobile & web app for multifamily/apartment operators that will take maintenance operations to the next level! Most property management software platforms have basic work order modules that result in high printing costs, manual distribution of service requests to vendors and staff, vague repair documentation, and limited reporting. These systems and associated processes are time-consuming, often leaving no time for the most important part: Resident follow-up.

ServusConnect transforms these basic work order systems into a hi-fidelity, mobile-enabled maintenance operations platform. The result is greater efficiency of staff and vendors, richly documented repairs with time-stamped photos and comments, electronic vendor invoicing, and intuitive reporting that is easily consumed. ServusConnect doesn't stop there. The system interactively engages Residents via text messaging, notifying them of service completion, requesting feedback and, when the Resident is ecstatic, politely asks them to post a positive online review. The result is real-time Resident Satisfaction insights that help apartment operators address issues and get more positive online reviews.