Overview

About ServiceTonic

ServiceTonic is a Service Automation and Management Software available both on the cloud and on premise..

If you are looking for a powerful, yet flexible and affordable solution for automating your services, ServiceTonic is your choice.ServiceTonic is 100% web based and can be used to automate Incident Management, Customer Service and IT Service Management.

ServiceTonic is the powerful, flexible, easy-to-use, ITIL-aligned Service Desk and corporate service software.
A unique automation and service management platform with a high level of configuration without the need for programming.

At a glance

Software information

Industries served, licensing and the support ServiceTonic provides.

Industries

Education-management
Financial-services
Health-wellness-fitness
Information-technology-services
Insurance
Logistics-supply-chain

Licensing

Proprietary
Quote Based
Free version

Support

Phone
24x7 Support

Languages (1)

English

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Capabilities

ServiceTonic features

The full feature set, grouped by module.

Help Desk Software

Analytics & Reporting
Alerts
Customer Review
Customization
Dashboards
Document Storage
Email Integration
Escalation
Interaction Tracking
Knowledge Base
Live Chat
Multi-Channel
Multilingual
Response Template
SLA
Ticketing Management

Plans

ServiceTonic pricing

Free Version

Yes

Payment Frequency

Quote Based

Preferred Currency

USD ($)

Get Free Trial Vendor pricing page

Media

Screenshots & video

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