SendGrid

United States HQFounded 2009

Deployment

WindowsMacLinux

Best for

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Overview

About SendGrid

SendGrid is a proven cloud-based customer communication platform that successfully delivers over 45 billion emails each month for Internet and mobile-based customers like Airbnb, Pandora, Hubspot, Spotify, Uber, and FourSquare, as well as more traditional enterprises like Taco Bell, Intuit and Costco.

At a glance

Software information

Industries served, licensing and the support SendGrid provides.

Industries

  • Marketing-advertising

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription
  • Free trial
  • Free version

Support

  • Email
  • 24x7 Support

Training

  • Help Guides
  • Video Guides
  • Blogs

Knowledge Base

  • Help Guides
  • Video
  • Blog
Languages (1)
English

Review analytics

What customers report

4.3
Based on 3 verified reviews

What users say

Review Analytics of SendGrid

Every review is verified through Goodfirms before it's published.

4.23 Verified Reviews
Review Summary
Summarized from 3 verified reviews · Updated September 2026
SendGrid is straightforward to set up and use for basic email needs. Users praise its high delivery rates, detailed analytics tracking metrics like bounces and opens, and intuitive interface. However, some find the email creation tools feel clunky and note that marketing-focused features lack refinement, with certain capabilities still in beta testing.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of SendGrid
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What reviewers mention most

Alex Savy, Digital marketer and the Founder at SleepingOceanVerified Review
Posted on Jun 17, 2020

“High delivery rate”

Overall rating4.8

At SleepingOcean,we have been using SendGrid for my email marketing campaigns for over a year, and I like this service so far.

The features I really enjoy are:

Detailed reports that show bounced, delivered, opened, blocked emails, etc. You can track almost any metric, which will help you get more data for understanding your audience and improving your email campaigns.

High delivery rate. Indeed, out of all the email marketing tools I’ve tried, SendGrid shows the best results in terms of deliverability.

Great user interface. You can easily navigate through it and quickly do what you need to do.

Reputation management. It shows your reputation score based on the number of emails that were blocked or marked as spam, which allows you to analyze the results of your recent actions and see what needs to be improved.

What I don’t like is that design templates are quite basic and their number is limited. So, we have to create our own designs, which takes quite some time and increases the expenses associated with our email campaigns.

Hema Viharika, Digital Marketing Specialist at Focus SoftnetVerified Review
Posted on Dec 23, 2019

“Good”

Overall rating5.0

Pros: Useful insights

Cons: Ads are under beta testing

Ryan Hyslop, Co-Founder at We Make WavesVerified Review
Posted on Dec 6, 2019

“Helpful to have”

Overall rating3.0

Pros: Easy to get started and simple enough for our use cases

Cons: Lacks some refinement around the marketing side of things, email creation is a bit clumsy

Capabilities

SendGrid features

The full feature set, grouped by module.

Email Marketing Software

  • A/B Testing
  • Automation
  • CAN SPAM Compliance
  • Drip Campaigns
  • Event Triggered Email
  • Landing Pages/Web Forms
  • Mailing List Management
  • Reporting & Analytics
  • Templates

Email Verification Tools

  • API Verification
  • Bulk Email Verification
  • Integrations
  • Single Email Verification

Email Management Software

  • Data Recovery
  • Email Monitoring
  • Multiple Accounts
  • Queue Manager
  • Response Management
  • Routing

Plans

SendGrid pricing

Price Type
Month
Free Version
Yes
Payment Frequency
Monthly Payment, Annual Subscription
Preferred Currency
USD ($)
Free Trial
30 Days
Standard$19.95 / month

Media

Screenshots & video

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