Salesforce Field Service

United States HQFounded 2000

Deployment

Web-basediPhone/iPadWindows

Overview

About Salesforce Field Service

Salesforce Field Service powers your frontline workforce with Salesforce Field Service. Connect back-end operations with the field to increase productivity and meet customer expectations. Salesforce Field Service helps to improve mobile service operations and deliver faster, smarter, more personalized service from the phone to the field on one platform. Field Service is a best-in-class, intelligent field service management solution that allows you to connect your agents, mobile employees, assets, and customers on one platform to deliver exceptional on-site service.

Reduce travel times by tapping into automation to find the right resources with the right skills and the best route. Boost frontline productivity by connecting workers to the right data and tools.

At a glance

Software information

Industries served, licensing and the support Salesforce Field Service provides.

Industries

  • Information-technology-services
  • Retail

Licensing

  • Open Source
  • Monthly Payment
  • Annual Subscription
  • Free version

Support

  • Email
  • Live Chat
  • Phone
  • 24x7 Support

Training

  • Webinar
  • In-person
Languages (1)
English
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Capabilities

Salesforce Field Service features

The full feature set, grouped by module.

Field Service Management Software

  • Contact Management
  • Contract Management
  • Dispatch Management
  • Inventory Management
  • Job Costing
  • Job Scheduling
  • Mobile Access
  • Quotes & Estimates
  • Reports
  • Routing
  • Service History Tracking
  • Time Tracking
  • Work Order Management
  • Workforce Tracking

Route Planning Software

  • Route Optimization
  • Work Order Delivery
  • Reporting and Analytics
  • GPS Location Tracking
  • Routing Alerts
  • Route Simulation

Plans

Salesforce Field Service pricing

Free Version
Yes
Payment Frequency
Monthly Payment, Annual Subscription
Preferred Currency
USD ($)

Media

Screenshots & video

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