Record

Record is a customer support layer built for technical teams to win technical issues and create cross-departmental impact by streamlining the resolution process. Record provides all the data needed for any ticket and finds, fixes, and monitors user issues for you while creating one source of truth for collaboration. https://torecord.it

Record lets users share their problems visually with all the data needed to knock down the support cycle.

See more information here: https://torecord.it

Record helps support teams significantly reduce the support cycle by allowing end-users to create visual sharable records of their problems. The company can use these records to collaborate, understand and resolve users' problems quickly. All works from the product without downloading anything.