Receivables & Collection Management

9ci’s Web-based Receivables & Collection Management (RCM) establishes and monitors your collection strategy with a streamlined, automated cash collection process — providing an accurate picture of open receivables and resolving thousands of outstanding invoices. RCM ensures that all essential customer information is in one place, on one screen, so you will always know your total exposure while on the phone with a customer. The system allows you to target, tailor, and automate your efforts to improve your collection effectiveness and time to resolution.

RCM automatically records the history of all activity and notes. The key to efficiency, automation. Automating the collections and deductions process is a sure way to improve efficiency, do more with less staff, and reduce days sales outstanding (DSO).