About ReadyDesk

ReadyDesk is a completely web based help desk software solution that has powerful features to meet the demands of businesses of any size. With ReadyDesk you can offer your customers several options to help them get their issues resolved quickly. They can open tickets from the customer portal, browse the support articles in the knowledge base for self service, create tickets automatically by sending you an email and even chat with you live online.

At a glance

Software information

Industries served, licensing and the support ReadyDesk provides.

Licensing

Monthly Payment
One-Time Payment

Support

Phone
Email
Live Chat
Online (Ticket)
Business Hours

Training

Help Guides
On-Site Training

Knowledge Base

Help Guides
On-Site Training

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Capabilities

ReadyDesk features

The full feature set, grouped by module.

Help Desk Software

Analytics & Reporting
Customer Review
Customization
Dashboards
Email Integration
Escalation
Knowledge Base
Live Chat
Multi-Channel
Multilingual
SLA
Ticketing Management

Plans

ReadyDesk pricing

Price Type

Month

Free Version

Payment Frequency

Monthly Payment, One-Time Payment

Vendor pricing page

Standard$9 / month

Media

Screenshots & video

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