Overview

About Re:Desk

Customer service help desk ticketing software for small business including cloud (Saas) and downloadable version. - it ready help desk - downloadable version - Saas web based version - Ecommerce ready - Multi-site (multi-store) connection - Multivendor ready help desk - Easy to use, 10 min to setup - Everything you need to start supporting customers. Ecommerce ready customer help desk ticketing system is the best solution to organize customer support service for your online or multivendor store, for small business or medium.

Re:Desk ticketing software shows order details in case customer contacted you through your ecommerce online store or defined order number through the contact form.

At a glance

Software information

Industries served, licensing and the support Re:Desk provides.

Licensing

One-Time Payment
Free
Free trial
Free version

Support

Online (Ticket)

Training

Help Guides
Video Guides
Blogs

Knowledge Base

Help Guides
Video Guides
Blogs

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Capabilities

Re:Desk features

The full feature set, grouped by module.

Help Desk Software

Analytics & Reporting
Alerts
Customer Review
Dashboards
Email Integration
Escalation
Interaction Tracking
Knowledge Base
Response Template
Ticketing Management

Customer Service Software

Alerts/Notifications
Help Desk
Knowledge Base
Self-Service Portal

Service Desk Software

Change Management
CMDB
Incident Management
Knowledge Base
Reports
Self Service Portal

Plans

Re:Desk pricing

Price Type

One-time

Free Version

Yes

Payment Frequency

One-Time Payment, Free

Free Trial

30 Days

Vendor pricing page

Standard$250 / one-time

Media

Screenshots & video

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