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Re:amaze

5.0 (1 Review)|Write a Review|Unclaimed profile

Deployment

WindowsMacAndroidiPhone/iPadWeb-based

Best for

SmallMediumLarge

Overview

About Re:amaze

Re:amaze is a customer service platform designed for websites, stores, and apps. Use Re:amaze to provide exceptional and centralized customer support through live chat, email, social media, and mobile SMS/MMS. Businesses of all shapes and sizes also rely on Re:amaze for sales and marketing automation using features such as Re:amaze Cues (a way to automatically message online customers), Re:amaze Live Dashboard (to monitor online customer activity in real time), and send customer satisfaction surveys.

At a glance

Software information

Industries served, licensing and the support Re:amaze provides.

Licensing

  • Monthly Payment
  • Quote Based
  • Free trial

Support

  • Email
  • Live Chat

Training

  • Help Guides
  • Video Guides
  • Blogs
  • Case Studies
  • On-Site Training

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Case Studies
  • On-Site Training

Review analytics

What customers report

5.0
Based on 1 verified review
Ease of use5.0
Features & functionality4.0
Customer support4.0
Value for money5.0
Integrations4.0

What users like the most

  • It has the easiest interface.
  • I found it a very useful and simple tool.
  • Minimalistic and clean design.

What users like the least

  • Never had any issues so nothing to dislike about it.

What users say

Review Analytics of Re:amaze

Every review is verified through Goodfirms before it's published.

5.01 Verified Review
Ease of use5.0
Features & functionality4.0
Customer support4.0
Value for money5.0
Integrations4.0
Review Summary
Drawn from 1 verified reviews
It has the easiest interface.I found it a very useful and simple tool.Minimalistic and clean design.
Detailed Reviews of Re:amaze
Sort ByWrite a Review
Judy StephensVerified Review
Posted on Jan 18, 2023

“Re:amaze is simple web-based integrated customer communication, help desk and live chat to help businesses communicate with customers.”

Overall rating5.0
Ease of use5.0
Features & functionality4.0
Customer support4.0
Value for money5.0
Integrations4.0
Very impressive!! I’ve used this for about 9 months now and I love it. I was searching for an efficient customer service tool and it is very well-designed software and quite helpful for getting things done. With the use of its chatbot and live chat option, I am able to serve much better now.

Capabilities

Re:amaze features

The full feature set, grouped by module.

Help Desk Software

  • Analytics & Reporting
  • Alerts
  • Customer Review
  • Customization
  • Dashboards
  • Email Integration
  • Escalation
  • Live Chat
  • Multi-Channel
  • Multilingual
  • Response Template
  • SLA
  • Ticketing Management

Live Chat Software

  • Alerts/Notifications
  • Chat Bots
  • Offline Form
  • Proactive Chat
  • Reports & Analytics
  • Secured Encryption
  • Visitor Tracking

Plans

Re:amaze pricing

Price Type
Month
Free Version
No
Payment Frequency
Monthly Payment, Quote Based
Free Trial
14 Days
Vendor pricing page
Standard$29 / month

Media

Screenshots & video

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