Overview

About RAY

RAY is the complete and automated solution to collect customer feedback, get more and better reviews, win new customers, get referrals and increase repeat business. We help brands and franchises improve the experience they give their customers at the points of sale, audit franchisees and improve their ranking on Google and Google Maps.

At a glance

Software information

Industries served, licensing and the support RAY provides.

Industries

Marketing-advertising
Public-relations

Licensing

Proprietary
Quote Based

Support

Email
Live Chat
24x7 Support

Training

Help Guides
Video Guides

Knowledge Base

Help Guides
Video Guides
Blog

Languages (1)

English

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Capabilities

RAY features

The full feature set, grouped by module.

Customer Experience Software

Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Sentiment Analysis
Survey/Poll Management
Text Analysis

Customer Loyalty Software

Activity Tracking
CRM
Reporting and Analytics

Reputation Management Software

Campaign Management
Response Management
Review Generation
Review Monitoring
Social Monitoring

Review Management Software

Analytics & Insights
Campaign Management
Dashboard
Feedback Management
Response Management
Review Generation
Review Monitoring
Review Notifications
Social Sharing

Survey Software

Campaign Management
Email Marketing
Offline Response Collection
Supports Multimedia
Survey Design

Plans

RAY pricing

Free Version

Payment Frequency

Quote Based

Preferred Currency

USD ($)

Vendor pricing page

Media

Screenshots & video

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