Quiq

United States HQFounded 2015

Deployment

Web-basediPhone/iPadAndroidWindowsMacLinux

Best for

SmallMediumLarge

Overview

About Quiq

Every month, billions of people use Facebook to connect with their friends and favorite brands. Facebook messenger for business allows brands to have more meaningful conversations with their customers. Quiq combines the power of technology with the social experience so that Facebook users can initiate a conversation directly with your company or as a call to action on one of your Facebook ad campaigns.

At a glance

Software information

Industries served, licensing and the support Quiq provides.

Industries

  • Financial-services
  • Hospitality
  • Leisure-travel
  • Retail

Licensing

  • Proprietary
  • Quote Based

Support

  • Live Chat
  • Phone
  • 24x7 Support

Training

  • Help Guides
  • Video Guides
  • Blogs

Knowledge Base

  • Help Guides
  • Video
  • Blog
Languages (1)
English

Review analytics

What customers report

5.0
Based on 1 verified review
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money5.0
Integrations4.0

What users like the most

  • It is an easy-to-implement and easy-to-use tool.
  • Provides great integration with Oracle.
  • It is a Smooth, simple and convenient solution.

What users like the least

  • More customization options could make it more useful.

What users say

Review Analytics of Quiq

Every review is verified through Goodfirms before it's published.

5.01 Verified Review
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money5.0
Integrations4.0
Review Summary
Drawn from 1 verified reviews
It is an easy-to-implement and easy-to-use tool.Provides great integration with Oracle.It is a Smooth, simple and convenient solution.
Detailed Reviews of Quiq
Sort ByWrite a Review
Gary HuntVerified Review
Posted on Feb 13, 2023

“Quiq is a leading customer service messaging platform designed to connect consumers with enterprises.”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money5.0
Integrations4.0
Awesome live chat software, does the job for my website. I have been using this software for 10 months and I must say that working with it is really enjoyable. It has helped us a lot with a support system and closing more sales. It worked more than other software.

Capabilities

Quiq features

The full feature set, grouped by module.

Live Chat Software

  • Alerts/Notifications
  • Canned Responses
  • Chat Bots
  • Geo Targeting
  • Proactive Chat
  • Reports & Analytics

SMS Marketing Software

  • Contact Management
  • Mass Texting
  • Message Personalization
  • Repeating Messages
  • Scheduled Messaging

Customer Engagement Software

  • Communication Management
  • Feedback Management
  • Live Chat
  • Reporting/Analytics
  • Self Services

Customer Experience Software

  • Customer Segmentation
  • Dashboard
  • Knowledge Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Reporting & Analytics
  • Sentiment Analysis

Conversational Marketing Platform

  • Appointment Scheduling
  • Audience Targeting
  • Chatbot
  • Group Messaging
  • Human Handover
  • Lead Distribution
  • Lead Qualification
  • Live Chat
  • Multi-Channel Communication
  • Product Recommendations

Plans

Quiq pricing

Price Type
Month
Free Version
No
Payment Frequency
Quote Based
Preferred Currency
USD ($)

Media

Screenshots & video

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