QuickBooks Online

United States HQFounded 1983

Deployment

Web-basediPhone/iPadAndroidWindowsMac

Best for

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Overview

About QuickBooks Online

QuickBooks Online is a popular software for small and large businesses. In addition to core accounting processes like accounts payable and receivables, generating financial reports, and bank reconciliation, the software is well-versed in handling billing and invoicing, inventory management, and payroll. Taxation becomes easy with QuickBooks as it automatically calculates tax based on date, location, product type, and customer. The software is also integrated with employee time-tracking features.

QuickBooks is also well recognized for its specific features catering to Church accounting. The pricing plans are pretty affordable and fit almost all businesses.

At a glance

Software information

Industries served, licensing and the support QuickBooks Online provides.

Industries

  • Accounting
  • Banking
  • Financial-services
  • Nonprofit-organization-management

Licensing

  • Proprietary
  • Annual Subscription
  • Quote Based
  • Free trial

Support

  • Email
  • Live Chat
  • Phone
  • 24x7 Support

Training

  • Webinar

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • On-Site Training
Languages (1)
English

Review analytics

What customers report

4.3
Based on 113 verified reviews

What users like the most

  • The software includes a lot of features like customizable reports.
  • Invoice can be batched, which saves time.
  • Payment reminder and payment approval automation is included.

What users like the least

  • Version control is quite difficult.
  • That is, the transaction can not be reverted easily.
  • It is expensive to maintain and add features.

What users say

Review Analytics of QuickBooks Online

Every review is verified through Goodfirms before it's published.

4.2113 Verified Reviews
Ease of use (18 reviews)4.6
Features & functionality (18 reviews)4.3
Customer support (18 reviews)4.0
Value for money (15 reviews)4.3
Integrations (15 reviews)4.4
Review Summary
Summarized from 113 verified reviews · Updated September 2026
QuickBooks Online is widely praised for its user-friendly interface and ease of use, making it accessible even to those new to accounting. Reviewers consistently highlight its cloud-based accessibility, invoicing capabilities, mobile functionality, and integration with third-party apps and bank accounts. Common drawbacks include customer service concerns, occasional interface sluggishness, pricing increases over time, and limitations for larger enterprises or specific accounting systems. The software is generally considered well-suited for small to medium-sized businesses and self-employed professionals.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of QuickBooks Online
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What reviewers mention most

Vlad Kytainyk, CTO at KitRUMVerified Review
Posted on Sep 5, 2019

“Average experience with Quickbooks as an Accounting and Payroll software”

Overall rating3.0
Joshua Maddux, CEO at 95VisualVerified Review
Posted on Sep 4, 2019

“It works but is a pain”

Overall rating2.0

Pros: Submits the tax for me

Cons: A lot

Max Bruck, Digital Marketing Executive at HyperMediaVerified Review
Posted on Feb 25, 2019

“Excellent as accounting and payroll software”

Overall rating5.0

Pros: Everyone uses it, so easy for any accountant to use. Integrates with everything. As Payroll Software it is not expensive and provides self-service.

Cons: None, maybe security sometimes. As Payroll Software it is not useful at enterprise level if you need it.

Arthur RippyVerified Review
Posted on Feb 25, 2019

“Overall Experience: Good”

Overall rating4.0

Pros: Convenient

Cons: Too generic

Ryan Allen, Founder at Trad Ventures, LLCVerified Review
Posted on Feb 25, 2019

“Good, I would recommend”

Overall rating4.0

Pros: It just works. It's used by millions and therefore "well baked".

Cons: Can sometimes get overly complicated.

AnonymousVerified Review
Posted on Feb 25, 2019

“Good to go”

Overall rating4.0

Pros: Greater user experience.

Cons: Some functionalities are still missing.

Heena Chawla, Sr. Salesforce Developer, Project Manger & Blockchain Developer at Quest Global Technologies LtdVerified Review
Posted on Jan 18, 2019

“Better than other platforms I tried”

Overall rating4.0

It is a very good product as far as features and layout. Very easy to navigate around the screens in different tabs. It has some basic project costing ability, not great but better than Xero for example. The mobile app is quite good.

jcfiliceVerified Review
Posted on Jan 10, 2019

“Very Good but with issues”

Overall rating4.0

Pros: Ease of use and mobility.

Cons: Site goes down too often.

Holly Higgins, Estimating/Production at Higgins Stone IncVerified Review
Posted on Jan 3, 2019

“Poor as an Inventory Management Software”

Overall rating1.0

Pros: It keeps track of inventory.

Cons: Unable to allow others to update inventory due to expensive multi-user licenses that are to be needed.

Shailesh Chaudhary, Digital Marketing Executive at Taction Software LLCVerified Review
Posted on Jan 1, 2019

“Good and better for us”

Overall rating5.0

Pros: As accounting software: QuickBooks easily integrate with our CRMs system and also generate a GST invoice. Which is good for us.

         As payroll software: Good for avoiding tax penalties and also save lots of time for tax calculations.

 Cons: As accounting software: Did not get any type of serious problem in QuickBooks report or functionality.

           As payroll software: Many payroll functionalities and features are not available in self-service mode.

Capabilities

QuickBooks Online features

The full feature set, grouped by module.

Accounting Software

  • Accounts Payable
  • Bank Reconciliation
  • Budgeting and Forecasting
  • Expense Tracking
  • Financial Reporting
  • Fixed Asset Management
  • Fund Accounting
  • Payroll Management
  • Project Accounting
  • Purchase Orders
  • Tax Management

Billing and Invoicing Software

  • Billing Portal
  • Contingency Billing
  • Customer Database
  • Customizable Invoices
  • Dunning Management
  • Hourly Billing
  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Project Billing
  • Tax Calculator
  • Templates

Accounts Payable Software

  • Approval Management
  • Automation
  • Data Extraction
  • Expense Management
  • Invoicing
  • Payment Management
  • PO Reconciliation
  • Reporting & Analysis
  • Vendor Management
  • Tax Calculation

Accounting Practice Management Software

  • Billing & Invoicing
  • Budgeting
  • Client Management
  • Client Portal
  • Document Management
  • Due Date Tracking
  • Staff Management
  • Task Management
  • Time Tracking

Payroll Software

  • Automatic Calculations
  • Employee Database
  • Pay Slip Generation
  • Reporting & Analytics
  • Tax Management
  • Time Tracking
  • Vacation/Leave Tracking

Inventory Management Software

  • Accounting
  • Alerts/Notifications
  • Inventory Control
  • Inventory Optimization
  • Order Fulfillment
  • Order Management
  • Purchasing
  • Pricing Management
  • Reporting/Analytics

Time Tracking Software

  • Alerts/Notifications
  • Billing & Invoicing
  • Multiple Billing Rates
  • Offline Time Tracking
  • Overtime Calculation
  • Reports & Analysis
  • Timesheet Management

Church Accounting Software

  • Accounts Payable
  • Accounts Receivable
  • Asset Tracking
  • Budgeting/Forecasting
  • Fund Accounting
  • General Ledger
  • Payroll Management
  • Report Generation

Expense Report Software

  • Automated Workflows
  • Insightful Analytics
  • Integrations
  • Intuitive Dashboard
  • Mobility
  • Receipt Management
  • Workflow Management

Accounts Receivable Software

  • Audit Trails
  • Account Security
  • Billing & Invoicing
  • Collections Management
  • Customer Communication
  • Dashboard
  • Predictive Analysis
  • Receivables Ledger
  • Recurring Billing
  • Streamlined Payments

Job Costing Software

  • Cost Tracking
  • Invoice Management
  • Project Management
  • Purchase Order Management
  • Quotes/Estimates
  • Reporting
  • Task Management
  • Work Order Management

Plans

QuickBooks Online pricing

Price Type
Month
Free Version
No
Payment Frequency
Annual Subscription, Quote Based
Preferred Currency
USD ($)
Free Trial
30 Days
Standard$9 / month

Works with

Integrations

QuickBooks Online connects with the tools your team already uses.

Media

Screenshots & video

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