Proto
Deployment
Overview
About Proto
Proto is the market leader in AI Customer Experience (AICX) for multilingual contact centers. Boost.
The Proto AICX Platform is powered by large language models and the proprietary ProtoAI™ engine for high accuracy in underserved languages. Proto deployments feature enterprise-grade security and capabilities such as on-premise hosting, customised analytics, and a 24/7 prompt engineering service. Headquartered in Waterloo, Canada, Proto is a global team operating across Latin America, Africa, and Asia.
At a glance
Software information
Industries served, licensing and the support Proto provides.
Industries
- Financial-services
- Government-administration
- Government-relations
- Hospital-health-care
- Transportation-trucking-railroad
Licensing
- Proprietary
- Monthly Payment
- Free trial
- Free version
Support
- Live Chat
- 24x7 Support
Capabilities
Proto features
The full feature set, grouped by module.
AI Agent Builders
- Agent Creation & Management
- Analytics & Reporting
- API & Webhook Support
- Machine Learning & Adaptive Learning
- Multi-Channel Deployment
- Multi-Language Support
- Natural Language Processing (NLP)
- Pre-Built Templates & Customization
- Security & Compliance Features
- Workflow Automation & Integrations
Plans
Proto pricing
- Platform AI assistant
- Proactive messaging
- Custom actions
- Chat memory
- Platform AI assistant
- Proactive messaging
- Custom actions
- Chat memory
- Platform AI assistant
- Proactive messaging
- Custom actions
- Chat memory
- Platform AI assistant
- Proactive messaging
- Custom actions
- Chat memory
Media
Screenshots & video
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