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Podium

5.0 (1 Review)|Write a Review|Claimed profile
United States HQFounded 2014

Deployment

Web-basediPhone/iPadAndroid

Best for

SmallMediumLarge

Overview

About Podium

Podium Webchat helps you connect with customers visiting your website in a whole new way. Stop making your customers stay at their computers to talk to your business. Webchat makes the conversation convenient by allowing the conversation to be text based. See how Podium is making it easier for your customers and how Webchat can work for your business. Podium is trusted by 180,000+ users.

At a glance

Software information

Industries served, licensing and the support Podium provides.

Industries

  • Marketing-advertising
  • Public-relations

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription
  • Free trial

Support

  • Email
  • Live Chat
  • 24x7 Support

Training

  • Webinar

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Webinar
Languages (1)
English

Review analytics

What customers report

5.0
Based on 1 verified review
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money4.0
Integrations5.0

What users like the most

  • Incredibly helpful and useful tool.
  • The support team is good and I really like their service.
  • Easy to use and easy to handle.

What users like the least

  • Good solution but surely can be better.

What users say

Review Analytics of Podium

Every review is verified through Goodfirms before it's published.

5.01 Verified Review
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money4.0
Integrations5.0
Review Summary
Drawn from 1 verified reviews
Incredibly helpful and useful tool.The support team is good and I really like their service.Easy to use and easy to handle.
Detailed Reviews of Podium
Sort ByWrite a Review
Marlon StokesVerified Review
Posted on Feb 10, 2023

“Podium is a webchat that allows us to contact and chat with customers in real-time which is helpful for our business to stand out online.”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money4.0
Integrations5.0
It is a great chat system, and I am so happy to be able to use this solution and its features. I made the right choice. it is good for receiving notifications for an online chat from the website. It's working perfectly for me.

Capabilities

Podium features

The full feature set, grouped by module.

Live Chat Software

  • Alerts/Notifications
  • Canned Responses
  • Chat Bots
  • File Transfers
  • Offline Form
  • Proactive Chat
  • Reports & Analytics
  • Visitor Tracking

Team Communication Software

  • Activity/News Feed
  • Alerts/Notifications
  • Audio/Video Calls
  • Collaboration
  • File Sharing
  • Meeting Management
  • Mobile Access
  • Real-time Chat
  • Task Management

Reputation Management Software

  • Analytics & Insights
  • Custom Dashboard
  • Multi-Channel
  • Response Management
  • Review Alerts
  • Review Generation
  • Review Marketing
  • Review Monitoring
  • Social Monitoring

Lead Management Software

  • Contact Management
  • Email Integration
  • Lead Capture
  • Lead Distribution
  • Lead Nurturing
  • Lead Segmentation
  • Pipeline Management

Self Storage Software

  • Customer Management
  • Lead Management

Social Media Management Software

  • Campaign Management
  • Content Management
  • Customer Engagement

Call Tracking Software

  • Call Recording
  • Call Routing
  • Campaign Management
  • Conversion Tracking
  • Keyword Tracking

Payment Processing Software

  • Debit/Credit Card Processing
  • Mobile Payments
  • Online Payments
  • Payment Fraud Prevention
  • Payment Processing
  • Receipt Printing

Patient Management Software

  • Appointment Scheduling
  • Patient Communication
  • Patient Portal
  • Patient Records Management
  • Workflow Automation

SMS Marketing Software

  • Contact Management
  • Drip Campaigns
  • Message Personalization
  • MMS
  • Mobile Coupons
  • Mobile Keywords
  • Scheduled Messaging

Chatbot Software

  • AI & Machine Learning Capabilities
  • Compliance and Privacy
  • Easy Integration
  • Natural Language Processing (NLP)
  • Rich Media Support

Plans

Podium pricing

Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription
Preferred Currency
USD ($)
Free Trial
14 Days
Vendor pricing page
Standard$289 / month

Media

Screenshots & video