About Plumsail HelpDesk

Plumsail HelpDesk is a ready-made tool for SharePoint that helps you to make your customers happy with quick and efficient support. If you’re looking for out-of-box functionality, user-friendly interface and simple set up, that’s it!

At a glance

Software information

Industries served, licensing and the support Plumsail HelpDesk provides.

Licensing

Monthly Payment
Annual Subscription
Quote Based
One-Time Payment
Free trial

Support

Online (Ticket)
Business Hours

Training

Help Guides
Video Guides
Blogs

Knowledge Base

Help Guides
Video Guides
Blogs

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Capabilities

Plumsail HelpDesk features

The full feature set, grouped by module.

Help Desk Software

Analytics & Reporting
Customer Review
Customization
Dashboards
Email Integration
Escalation
Live Chat
Multi-Channel
Multilingual
SLA
Ticketing Management

Plans

Plumsail HelpDesk pricing

Price Type

Month

Free Version

Payment Frequency

Monthly Payment, Annual Subscription, Quote Based, One-Time Payment

Free Trial

30 Days

Vendor pricing page

Standard$39 / month

Media

Screenshots & video

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