
Olanna
Deployment
Overview
About Olanna
Olanna is an AI front desk for small businesses in the United States. Service businesses lose customers in the gaps: the call that comes in while the owner is on a job, the enquiry that lands after close, the weekend message nobody sees until Monday. Olanna covers those gaps. Every customer gets a response, every time. Olanna books the appointment, sends the confirmation, and follows up with the customers who haven't rebooked, so the calendar fills without the owner managing it.
Revenue, bookings, customer sentiment and recommended next actions arrive on one dashboard every morning. Olanna is built for salons, barbershops, spas, gyms and studios, plumbers, electricians, HVAC and cleaning companies, and residential property managers. It adds coverage without adding headcount, and it is not a replacement for the people already on the team. Plans start at $99 a month billed annually, with a 7-day free trial.
At a glance
Software information
Industries served, licensing and the support Olanna provides.
Industries
- Commercial-real-estate
- Cosmetics
- Events-services
- Facilities-services
- Hospital-health-care
- Leisure-travel
Licensing
- Proprietary
- Monthly Payment
- Annual Subscription
- Free trial
Support
- Support daysMondayTuesdayWednesdayThursdayFridaySupport time08:00 to 19:00 (PST)
Training
- Documentation
Capabilities
Olanna features
The full feature set, grouped by module.
Customer Experience
- Action Management
- Customer Segmentation
- Dashboard
- Feedback Management
- Knowledge Management
- Multi-Channel Data Collection
- Predictive Analytics
- Reporting & Analytics
- Sentiment Analysis
- Survey/Poll Management
- Text Analysis
- Trend Analysis
- AI Features
AI Voice Agent
- Automatic Speech Recognition (ASR)
- Natural Language Understanding (NLU)
- Real-Time Voice Conversations
- Multilingual Language Support
- Custom Voice & Persona Configuration
- Context-Aware Conversation Management
- Intent Recognition & Call Routing
- CRM & Business Application Integration
- API & Webhook Integration
- Sentiment Analysis
- Analytics & Performance Dashboard
- Human Agent Handoff
Customer Service
- Alerts/Notifications
- Appointment Management
- Escalation
- Feedback Management
- Help Desk
- Knowledge Base
- Live Chat
- Self-Service Portal
- AI Features
Plans
Olanna pricing
Media
Screenshots & video
