oChats.io
Deployment
Overview
About oChats.io
oChats.io is a powerful omnichannel chat and CRM platform designed from the ground up for WhatsApp and social sales. Built on the official Meta WhatsApp Cloud API, it eliminates the single-phone bottleneck by providing a centralized, multi-agent shared inbox where your entire team can collaborate securely without the risk of account bans.
Key Features:
• Centralized Multi-Agent Inbox: Manage multiple channels from one screen.
• Deep Data Syncing: Real-time, native 2-way sync of messages, tags, and contact updates.
• Workflow Automation: Build rule-based chatbots to qualify leads 24/7 and route chats efficiently.
• Broad Scale Campaigns: Launch personalized WhatsApp broadcast messages with a 100% delivery rate.
• Manager Dashboard: Gain full visibility over team response times and resolution trends.
Hosted securely on AWS with enterprise-grade SSL encryption, oChats.io ensures zero lead leakage, faster deal velocity, and seamless customer experiences across web, iOS, and Android.
At a glance
Software information
Industries served, licensing and the support oChats.io provides.
Industries
- Accounting
- Bpo
- Broadcast-media
- Consumer-services
- Consumer-goods
- Newspapers
Licensing
- Proprietary
- Annual Subscription
- Quote Based
- Free trial
Support
- Live Chat
- Support daysMondayTuesdayWednesdayThursdayFridaySupport time09:00 to 17:30 (CTT)
Training
- In-person
- Documentation
Knowledge Base
Capabilities
oChats.io features
The full feature set, grouped by module.
Customer Service
- Alerts/Notifications
- Appointment Management
- Escalation
- Help Desk
- Live Chat
- Response Templates
- Self-Service Portal
- AI Features
- Social Media Integration
Customer Experience
- Action Management
- Dashboard
- Customer Segmentation
- Reporting & Analytics
- Multi-Channel Data Collection
- AI Features
CRM
- Contact Management
- Workflow Automation
- AI Features
- Sales Automation
- Pipeline Management
- Lead Management
Plans
oChats.io pricing
- 1 Workspace
- Unlimited Team Members
- Unlimited Messages & Contacts
- Unlimited Broadcasts
- All Features Unlocked
- 50GB Storage
- 2 Workspaces
- Unlimited Team Members
- Unlimited Messages & Contacts
- All Features Unlocked
- Workflow Automation
- 100GB Storage
- 3 Workspaces
- Unlimited Team Members
- Unlimited Messages & Contacts
- All Features Unlocked
- Workflow Automation
- 150GB Storage
- 4 Workspaces
- Unlimited Team Members
- Unlimited Messages & Contacts
- All Features Unlocked
- Workflow Automation
- 200GB Storage
Works with
Integrations
oChats.io connects with the tools your team already uses.
Media