NinjaChat

5.0 (1 Review)|Write a Review|Claimed profile
United States HQFounded 2020

Deployment

Web-basedWindowsLinux

Best for

SmallMediumLargeFreelancer

Overview

About NinjaChat

What is NinjaChat?

NinjaChat by 500apps is a Live Chat Software. It offers your website's users the best customer service. It helps to engage website visitors by integrating live chat with many channels of contact, including text, Facebook, WhatsApp, and many others. 500apps' All-in-One Business Suite includes Sales, Marketing, HR & Ops, Developers (Engineering), Support, Collaboration, and Productivity functional Suites for a fixed $14.99.

Top 5 Reasons to use the NinjaChat

1. Convert your visitors and provide real-time help from your website
2. Chat with your clients via voice, text, and video support.
3. BotUp provides 24/7 chatbot support and automates frequently requested inquiries.
4. Customize the chat theme to align with your website's design.
5. Connect NinjaChat to the built-in help desk software, Support.cc

At a glance

Software information

Industries served, licensing and the support NinjaChat provides.

Industries

  • Business-supplies-equipment
  • Human-resources
  • Marketing-advertising
  • Market-research

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription
  • Free trial

Support

  • Email
  • Live Chat
  • Phone
  • Support daysMondayTuesdayWednesdayThursdayFridaySupport time00:00 to 23:45 (IST)

Training

  • Webinar
  • In-person
  • Documentation

Knowledge Base

  • Blogs
  • Webinars
Languages (6)
DutchEnglishFrenchItalianPortugueseSpanish

Review analytics

What customers report

5.0
Based on 1 verified review
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations5.0

What users say

Review Analytics of NinjaChat

Every review is verified through Goodfirms before it's published.

5.01 Verified Review
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations5.0
Detailed Reviews of NinjaChat
Sort ByWrite a Review
Biden SmithVerified Review
Posted on Jan 10, 2023

“NinjaChat delivers the best value , that we cannot obtain elsewhere.”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations5.0
The convenience and ease of use that NinjaChat provides is unbeatable. I can get a setup within minutes and connect my social media to the system, which makes it incredibly convenient for me to communicate with my customers through different platforms. I can easily manage my customers' requests through NinjaChat, so I can stay focused on other tasks, then respond to each inquiry. Additionally, NinjaChat has great customization features. I can use it as a live chat tool to interact with my visitors or use it as a chat tool to easily communicate with my remote employees. Overall, it is a great product for me to manage my business and I highly recommend it to others!

Capabilities

NinjaChat features

The full feature set, grouped by module.

Live Chat Software

  • Alerts/Notifications
  • Canned Responses
  • Chat Bots
  • File Transfers
  • Geo Targeting
  • Proactive Chat
  • Reports & Analytics
  • Secured Encryption
  • Visitor Tracking

Plans

NinjaChat pricing

Price Type
Month
Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription
Preferred Currency
USD ($)
Free Trial
14 Days
All-in-One Price$14.99 / month
  • 50 apps (Hosted in 6 locations)
  • 99.5% Guaranteed Global Uptime
  • 24/5 Email, Chat Support
  • Multiple Workspaces

Media

Screenshots & video