
Need for service
Deployment
Overview
About Need for service
Need for Service is workshop management software built so a one-person or small shop can run the whole day from one place. Customer info, vehicle, and service history show up right away, no repeating yourself. Appointments go into a calendar fitting the technician's schedule, with confirmations and reminders sent automatically. Quotes are built fast, using ready-made service packages with parts and labor included, or items added from stock. Customers approve quotes and book appointments themselves.
Technicians get the work order on their device with everything lined up, no paper, no morning huddle. Photos, notes, and time get logged as the job happens. Once done, the work order becomes an invoice in one click, and payment can be taken on the spot. Every job goes into history, with future reminders scheduled automatically. Owners see jobs, revenue, parts, and hours in real time. QuickBooks, SMS, email, and e-signatures are built in. Pricing: $150/month, no per-user fees.
At a glance
Software information
Industries served, licensing and the support Need for service provides.
Industries
- Automotive
Licensing
- Proprietary
- Monthly Payment
- Free trial
- Free version
Support
- Phone
- Support daysMondayTuesdayWednesdayThursdayFridaySupport time09:00 to 17:00 (MST)09:00 to 17:00 (CST)09:00 to 17:00 (PST)09:00 to 17:00 (EET)
Training
- Documentation
- Webinar
Capabilities
Need for service features
The full feature set, grouped by module.
Plans
Need for service pricing
Media
Screenshots & video
