
Natterbox
Deployment
Best for
Overview
About Natterbox
Natterbox enables organisations to deliver class-leading service levels to their customers through efficient and effective integration of voice into their digital customer communications.Natterbox launched in 2010 to solve these business telephony issues and bring voice into the digitised customer experience through our cloud PBX service that captures and integrates voice into customer processes and the Salesforce CRM system. Over 500 organisations around the world rely on Natterbox to set new standards in customer experience to drive measurable increases in sales efficiency, competitive advantage and organisational success.
At a glance
Software information
Industries served, licensing and the support Natterbox provides.
Licensing
- Quote Based
Support
- Phone
- Live Chat
- Online (Ticket)
Training
- Help Guides
- Video Guides
- Blogs
- Webinars
Knowledge Base
- Help Guides
- Video Guides
- Blogs
- Webinars
Capabilities
Natterbox features
The full feature set, grouped by module.
Call Center Software
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Predictive Dialer
- Queue Management
- Voicemail
Telephony Software
- Auto-Dialer
- Call Center Management
- Call Monitoring
- Contact Management
- IVR/Voice Recognition
- Predictive Dialer
- Operations Management
- Telemarketing Management
- Voice & Data Integration
- VoIP
Plans
Natterbox pricing
Media
Screenshots & video
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