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Motadata HelpDesk

5.0 (1 Review)|Write a Review|Unclaimed profile

Deployment

WindowsMacLinux

Best for

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Overview

About Motadata HelpDesk

Improve your relationship with your customers, with a unified IT Service desk software solution for ticketing, knowledge, change and asset management. A scalable help desk that meets the needs of organizations of any size. Smartly resolve the immediate issues/requests and improve the overall quality of IT services to ensure they are fully aligned to user needs.

At a glance

Software information

Industries served, licensing and the support Motadata HelpDesk provides.

Licensing

  • Monthly Payment
  • Annual Subscription
  • Quote Based
  • Free trial

Support

  • Phone
  • Email
  • Live Chat
  • Online (Ticket)

Training

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars

Review analytics

What customers report

5.0
Based on 1 verified review
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money5.0
Integrations4.0

What users like the most

  • It is hassle-free, fast and very convenient.
  • This tool is much easier to use.
  • Very smart software which looks and works fantastic.

What users like the least

  • Still trying to learn its all features.

What users say

Review Analytics of Motadata HelpDesk

Every review is verified through Goodfirms before it's published.

5.01 Verified Review
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money5.0
Integrations4.0
Review Summary
Drawn from 1 verified reviews
It is hassle-free, fast and very convenient.This tool is much easier to use.Very smart software which looks and works fantastic.
Detailed Reviews of Motadata HelpDesk
Sort ByWrite a Review
Raiha MusaVerified Review
Posted on Jan 16, 2023

“Motadata HelpDesk is a customer service software that is used by many companies to provide customer support.”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money5.0
Integrations4.0
Well-made software!! In general, this is just a great way to manage customer support. I think this is now a necessary tool for teams and corporate support. real-time notifications, support ticket tracking, drag and drop facility and many more features this tool has everything I need for the support system.

Capabilities

Motadata HelpDesk features

The full feature set, grouped by module.

Help Desk Software

  • Analytics & Reporting
  • Customer Review
  • Customization
  • Dashboards
  • Email Integration
  • Escalation
  • Knowledge Base
  • Live Chat
  • Multi-Channel
  • Multilingual
  • SLA
  • Ticketing Management

Service Desk Software

  • Change Management
  • CMDB
  • Incident Management
  • IT Asset Management
  • Knowledge Base
  • Mobile Access
  • Problem Management
  • Procurement Management
  • Remote Control
  • Reports
  • Self Service Portal
  • SLA Management

Plans

Motadata HelpDesk pricing

Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription, Quote Based
Free Trial
30 Days
Vendor pricing page

Media

Screenshots & video

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