“Mojo Helpdesk is a cloud-based help desk ticketing system that serves organizations of all sizes and makes customer service easy.”

Mojo Helpdesk
Deployment
Best for
Overview
About Mojo Helpdesk
Mojo Helpdesk is a hosted ticket tracking / help desk application that allows organizations to centralize, assign and track user requests. Use it to track customer and tech support requests, internal tasks management, or for anything that should not fall through the cracks. Mojo tracks requests till they get done. Mojo Helpdesk is the all-in-one support platform designed to be simple to use while providing the tools to scale to millions of customers. Mojo Helpdesk makes customer service easy.
Centralize requests, assign, automate, track progress, and get more done faster. Mojo Helpdesk is an easy to use cloud ticket tracking that helps companies provide superior employee & customer service at a lower cost. Over 10 years ago, Metadot, the Mojo's parent company needed a help desk that would give our customers personal, dynamic, and natural experiences. We couldn’t find one that met our needs, so we built it.
At a glance
Software information
Industries served, licensing and the support Mojo Helpdesk provides.
Industries
- Education-management
- Government-relations
- Health-wellness-fitness
- Hospital-health-care
Licensing
- Proprietary
- Monthly Payment
- Annual Subscription
- Free trial
Support
- Live Chat
- Phone
- 24x7 Support
Training
- Help Guides
- Video Guides
- Blogs
- Webinars
- On-Site Training
Knowledge Base
- Help Guides
- Video Guides
- Blogs
- Webinars
- On-Site Training
Review analytics
What customers report
What users like the most
- It is surprisingly easy to use.
- It has great functionality.
- Very intuitive for a newbie like me.
What users like the least
- Its reporting feature needs some improvement.
What users say
Review Analytics of Mojo Helpdesk
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Capabilities
Mojo Helpdesk features
The full feature set, grouped by module.
Plans
Mojo Helpdesk pricing
Media