No search result
No results match “”
Sign InWrite a reviewPost a Project
“I need React Developers.”
“I want to build a neobank.”
“I’m comparing CRM tools.”
Write a review

Metaphor Contact Center

Write a Review|Unclaimed profile

Deployment

Web-based

Best for

MediumLarge

Overview

About Metaphor Contact Center

Metaphor Contact Center delivers remarkable omnichannel customer experiences — across voice, email, text, social, and web — through a single, secure hosted software platform. The platform gives your agents the tools they need to have rewarding conversations with your customers across all channels and take immediate, meaningful actions. Experience increased First Contact Resolution, decreased Average Contact Handle Times, and improved Customer Satisfaction.

At a glance

Software information

Industries served, licensing and the support Metaphor Contact Center provides.

Licensing

  • Monthly Payment

Support

  • Online (Ticket)
  • Business Hours

Training

  • Help Guides
  • Webinars

Knowledge Base

  • Help Guides
  • Webinars
No reviews submitted yet.
Be the first one to review

Capabilities

Metaphor Contact Center features

The full feature set, grouped by module.

Predictive Dialer Software

  • Call Monitoring
  • Call Recording
  • Call Scheduling
  • Call Transfer
  • Campaign Management
  • Lead Management
  • List Management
  • Rewards & Gamification
  • Scripts & Surveys
  • Voicemail Detection

Plans

Metaphor Contact Center pricing

Free Version
No
Payment Frequency
Monthly Payment
Vendor pricing page

Media

Screenshots & video

This profile is not fully claimed

Do you own or represent Metaphor Contact Center? Verify your business email to claim and manage this Goodfirms profile.

Request claim